NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	320 N 1st St, Stroudsburg, PA 18360, USA
Phone:	+1 570-421-8380
Site:	napaonline.com
Rating:	2.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–5PM 10AM–5PM

Location

Photos 15

Reviews 6

TOM SFORZA

One of our customers comes in with his car that had a rebuilt carburetor from NAPA of Stroudsburg. Someone put it on for him and the engine didnt run very well. After trying to adjust the carb and set up the engine it still did not run right. We told the customer to return the carb to NAPA. What does NAPA tell him. Did the shop check the fuel pressure and the [emissions valve] cause there nothing wrong with the carburetor and you have to go to another shop so they can check. So instead he comes back to us and i checked into it a little further. We find the base of the carb was loose after taking it off and throttle plates were worn and very pitted. We tightened the loose screws and reinstalled the carb. The engine ran better but it still wasnt right. We took pictures and so did the customer. We did this for free to help the customer out. He now knows he should of had us rebuild his original carburetor.

James Russell

The customer service is excellent. The guy with the tattoos is one of the best, and they have excellent hours and are even open sundays. The reason why Im rating them so low is because they recently started a policy where you cannot order parts over the phone without paying by credit card, and they now charge shipping to the store. I understand that they dont want people ordering stuff without picking it up, but I think it is unacceptable to pay shipping to a parts store. If I am paying shipping, I will order from Rock Auto, sorry. I have an old car, so most places dont stock parts. Im really, really disappointed that I wont be buying from them anymore.

Rocco Foster

I work many hours and had limited time to purchase parts on a Sunday. They were open until 5 while all other auto stores closed their doors at 2 (if they were even open). That convince alone will bring me around NAPA of stroudsburg for my next job. Thanks guys

Rory Stanton

Prices are usually good but I wont go back. Cant accept cash in the morning because there is nothing in the register. Also cant return anything until they make a cash sale. Credit only business from open until 1 pm pretty much. Waste of time.

Jaime vazquez

Excellent service great people knowledgeable staff

Frank Liquori

Best parts store in the Poconos !!!