Category: | Auto Parts Store |
Address: | 1001 Chestnut St, Emmaus, PA 18049, USA |
Phone: | +1 610-966-5652 |
Site: | stores.advanceautoparts.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
TO
Toni Wellington
Customer service does Not exist at this location. We orders brakes online, I had to track down an employee to help me, after standing at the counter for several minutes. Order was already paid for, so just needed the brakes. The guy seemed like I was bothering him, he just plopped my order down at a counter far from us, I didnt even know it was My order. I bought something else & after he rang me up he went to the next person standing there..I had to stop him & ask where my brakes were! He nodded toward the other counter, & thankfully I had my 12 yr old with me to carry them, as I clearly have braces on both elbow and wrists, that I cant carry heavy things myself. Seriously reconsidering ever ordering from them ever again because of this sad, frustrating experience!
CH
Chuck stern
Went in for a commercial pack of 194 bulbs. 10 bulbs normally sell for around $5 but you need a commercial account, which I have, to buy them. Guy scans them in and they ring up for just under $5. Which was correct. He then proceeds to change the quantity to 10 making the total $48. He tells me there are 10 bulbs so that is how it works. And argues with me about it. At almost $50 it is cheaper to buy 5 2 packs off the shelf at $5 each, and I explained this to him to no avail. Will not go back to this advance auto.
LE
Les Schoenberger
The fella that works there, Im assuming he is the manager, has helped me out more than most mechanics in the area. I had several issues with my 1987 Bronco, he took the time to look at it and figured out what the issue was several times, problems solved. I wish I could say that about other places that I have taken my truck but sadly I cant, this guy has fixed several of their screw ups, I cant say thank you enough!
SA
Sam Anders
Ordered same parts two days in a row, promised and did not deliver either time.
CH
Cheryle Burke
Guys are very helpful , they even helped me check my oil level.
NA
Nate R
Great service, incredibly helpful and knowledgeable staff.
CH
Chris Rucco
Good prices and service. Knowledgeable staff.
JA
Jason Ruch
People are great for helping you out
DA
Dave Muth
Always have what I need
LO
Lorrie Reed
Very nice and helpful
KE
Keith Speight
Parts are too pricey
ST
steph p
Very helpful staff.
BO
Bob Schoenberger
Friendly