Wise Guy Computer Repair

Category:	Computer Repair Service
Address:	525 S 4th S, Philadelphia, PA 19147, USA
Phone:	+1 267-580-9473
Site:	wiseguyrepair.com
Rating:	5
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–4PM 11AM–4PM

Location

Photos 15

Reviews 11

Peter Jewell

These guys are great. My desktop (custom build) stopped working, and I did everything in my wheelhouse to fix it. Im pretty tech savvy, but this one was past my area of expertise. I took it to these guys, and they had it figured out in a few days, ordered parts, and had it fixed a day after they came in. Very open to helping out with things even for people who just call in for general help. They tried to help me fix it before I came in to make sure it wasnt something simple. They even let me know another part was going to fail soon and that I should replace it. They also offered to do the replacement for me, but I had planned to do it myself to begin with. If you have a custom build you want looked at for repairs beyond what you can do, I highly recommend taking it here. My only complaint was the part took about 2 weeks to come in, but that was no fault of theirs. Its an uncommon part, and it had to come in from overseas.

Taylor Barrett

I took my 2013 MacBook Pro to Wise Guy because it was running really slowly and I wanted to get a few more years out of it before buying a new laptop. Sam was helpful, professional and upfront about the diagnostics and costs of the repairs. He explained the issues my computer was having in terms I could understand - he even drew a funny diagram to help. They installed a new SSD for me and copied my old computer to the new SSD from my old HD. Turn around time was quick and they sent me an email after every step of the process had been completed. My computer runs so much faster now and I couldnt be happier with the over all experience. Technology issues can be stressful and unpleasant - Wise Guy made the whole thing easy and enjoyable. These guys know what theyre doing and they are also lovely people!

L Terra

“Garrett was very willing to answer my questions and explain fully in language understandable to someone who is not computer savvy. Diagnostics revealed what was wrong; they do not charge for diagnostics. Garrett was upfront about what work needed to be done and the cost for the repair - parts and labor. The computer needed a new hard drive; mine would have crashed within two months had I waited. It is obvious they love what they do. Garrett even took time to answer my questions regarding computer issues totally unrelated to the computer problem for which I went to Wise Guy. He also fixed something on my computer without charging me. They are very customer oriented. I hae already referred them to two of my friends.”

Rodrigo Pichardo

Only place in Philly to go if what you want is a fair price and fast service on computer repair, especially if youre a Mac owner. While waiting in line to get my computer looked at I observed them interacting with other costumers and I was very relieved to notice that they were being 100% honest with them. No beating around the bush about prices and no negotiating. Pure honesty. This is rare in these kind of businesses. Rest assured that you wont have to pay any fees upfront to get your computer looked at and that you will be getting the fairest price on computer repair anywhere in Philly. They stay in touch every step of the way and reach out if anything goes wrong as soon as it happens. Dont look anywhere else!

Zack Rivera

My iMac hard drive went bad and I didnt have a backup. I called Wise Guy and was helped by Garrett who was tremendously helpful, from beginning to end. Garret clearly knew his stuff and was able to explain how hard drives malfunction over time, what my options were, and how I could salvage what was still functioning while still getting the most amount of my data preserved. He didnt try to sell me on anything that wasnt necessary. What I appreciated most about Wise Guy is that they are a small business and provided better service compared to bigger companies who treat you like a number. I cant recommend this place enough.

karen stabenow

The Wise Guy (Garrett) has provided computer technical services for me for more than three years. He is very knowledgeable, has solved all my problems with my desktops, iPad, printers, devices, gadgets, new programs, computer crashes, debugging, tune-ups, establishing Wi-Fi, and providing recommendations for new equipment. He is a genuinely nice person, reliable, and his fee for all these services is reasonable. I tell all my friends about him. I know when I have a technical problem…I say “better call Garrett the Wise Guy”. He makes house calls…problem solved! Karen, Center City Philadelphia.

BJ Wilson

This is the best place anyone can go to if you have a computer problem. If you want fast service and things done right the first time go see the Wise Guy. They are honest, reasonably priced, and go the extra mile to make sure you are happy. I am not the most computer savvy person in the world, but they take their time and explain things, without making you feel like an idiot. Their hours also work well for the working person. By the way I dont usually do reviews but the Wise Guy truly deserves 5 stars I would give them a 10 if I could. Please check them out you wont be sorry.

Herman Carter

My computer hard drive crashed and I went to Wise Guy. The Wise Guys are wise. They are more concerned about satisfying the customer than they are about making a profit. If you have a computer problem, they will do all that they can to fix it. If they can’t, they will tell you so instead of running useless test and sticking you with the bill. They start by taking the time to listen to you explain your problem. They then explain the various options that are available to you and apply each one until your problem is solved. I have nothing but praise for the Wise Guy.

G MOR

I have to say that, being the pessimist that I am, I was just a bit reluctant to hire someone that I knew nothing about to come into my home. If youre worried about that, DONT BE! Great guy--no problem. As far as computer repairs, he knows his stuff, he works fast (and can talk at the same time!), and is much more than reasonable in his hourly rate. $20/hour? (Really, Garrett, you should definitely charge more than that! $25 wouldnt hurt customers much and would be better for you.) Anyway, Ive found my permanent computer repair guy! Thanks, Garrett.

Hehui Quan

Highly recommend Wise guy Computer Repair to anyone who needs their computer fixed! I reached out to them via Yelp and Garret responded to me within minutes and continued to help me navigate how to go about fixing my laptop. Apple gave me a quote of 350+ for a new display screen but it was a fraction of that price at WG. Plus, Sam is super friendly and was able to assemble my laptop in a day. He even followed up with me to make sure everything was smooth sailing. Definitely coming back if I run into more problems in the future!

Glenn Zayon

Wise Guy in Home Computer Repair, in my opinion and customer experience, is an excellent "top notch"service. I am 100% satisfied with the work, the results, the concern, the promptness, the professionalism consistently demonstrated by this repair service. I have used Wise Guy In Home Computer Repair service when needed for two years thus far and am always pleased with the knowledge that is utilized to address computer issues and the results realized. I highly - highly recommend using Wise Guy In Home Computer Repair Service.