Category: | Pharmacy |
Address: | 5301 Chew Ave, Philadelphia, PA 19138, USA |
Phone: | +1 215-438-4695 |
Site: | riteaid.com |
Rating: | 3.1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–8PM |
TY
Tyrina Jenkins
I dropped off 4 prescriptions, they told me they had to call my doc about one so I told them Ill come back tmrw which is today. I get there and there is only one girl working the pick up line and it was 5 ppl waiting. When I get there she says we have 2 I let her know it was 4 tht I dropped off. Well after finding one more they say oh we called and left a message this morning, but it was almost 7pm when I got there and I said so no one thought about calling back or calling me to let me kno you didnt get a response. Well then I ask about the other and they have no idea where the 4th prescription is. So I left with one bottle of meds, 1 prescription and I have to wait 3 days to speak to the manager. I will never go back there again. Very unprofessional workers
HO
Holly Ashton
I ordered photos online, was told they would be ready in hours, didnt get notified that they were ready until 3 days later (12 photos). Went to pick them up that day, and they didnt have them! Things happen, but they should then have some kind of options or way to help you when you have a problem like this. But they didnt offer me any options or help to get my photos. I needed them for a gift on that day (which I why I ordered them three days prior), and so I had no gift to give and no help in fixing the problem.
EL
Ellen Harrigan
The pharmacy has the absolute worst customer service I have ever had. They are rude, hard to understand, and it seems like they have never been taught how to properly talk into the phone. On top of it all they cut you off when youre speaking and dont even acknowledge when you say goodbye, they just hang up on you. I wish I was closer to a different pharmacy
A
A Private User
They have everything I need. The imployees are cool, especially in the pharmacy. Tell you the truth Im always in there like every other day
RO
Rose Marie Fleurimond
Ive hadent had a negative experience here yet the managers are super friendly