Category: | Exercise Equipment Store |
Address: | 300 Mall Plaza Blvd, Monroeville, PA 15146, USA |
Phone: | +1 412-856-9432 |
Site: | livefit.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
JA
James Pritchett
This past Sunday I came in to pickup a Roman Chair/Hyper Extension that was ordered for me a week prior. Sarah Dunlap was the employee that greeted me and brought a large box from the back which immediately made me nervous about having to assemble it. I asked Sarah if she knew if they provide tools in the box for assembly as I do not own a set of tools. She explained it is possible, but then said something that literally shocked me. Without me asking or even slightly suggesting it, Sarah offered to assemble it for me right there in the store!! This was completely unexpected especially in 2015 when everything is fast-paced and most places just want you in and out of the store. In addition Sarah was offering this out of kindness and understanding and did not wish to charge me a fee or even except a tip from me. Sarah pulled out the stores tool box and took her time putting together every part and screwing in every screw to ensure the equipment was properly assembled and sturdy. After she was done she even helped me try to get it in my car which was a fail. She allowed me to drive to my parents house real quick and come back with a bigger vehicle and helped me get it in there this time successfully. This was by far probably the best shopping experience I ever had. Sarahs kind willingness to make sure that I would be able to immediately enjoy my new purchase was a priceless gesture in which I will never forget. Im happy G&G has an employee like that and I am looking forward to going back and purchasing more quality equipment. Thank you again Sarah. It was great getting to know you a little bit.
ME
Melissa Luttner
I came to G & G Fitness specifically to try some of the ellipticals, but with no intention of buying from a store. Having done my online research, I knew that buying exercise equipment without physically using the machines would be a mistake. However, it has been my experience that online shopping tends to be much less expensive than in store purchasing when it comes to almost everything. With this in mind, I was completely blown away by both the customer service at G @ G as well as the competitive prices they had to offer. Such an expensive purchase requires information as well as time to think it all through. I am so thankful to have met Chris Drager at G & G who was extremely knowledgeable and helpful in this process, both in the store as well as through email communications. I had quite a few questions and he had all of the answers, yet I never felt pressured to buy or like I was being "sold" a product. I finalized my purchase with Jason Simmons, who was likewise incredibly helpful and pleasant to work with. Even the two gentlemen who delivered and installed my elliptical were fantastic. Ive had it for over a week now, and I could not be happier about my decision. Thank you guys!
MA
Marilyn B
We had been talking about searching for an elliptical and since I had purchased many other things from G&G we decided to take a look. Jason, the manager, was the one who helped us. We actually visited twice before seriously considering an actual purchase. I have knee problems and I needed to be sure of the comfort and fit of the machine. Jason shared his wealth of knowledge in the product and was able to help us narrow things down. I actually had to return two days in a row to use the machine so that I could make sure that afterwards I had no problems with my knees. Jason was pleasant, patient, professional and very knowledgeable. He truly cared that the product was the right fit for me and not just a sale.
AN
Angela Davis
This past Monday, June 2nd, I purchased a Waterpower Natural Rowing Machine. Less than a year ago, I purchased a Life Fitness Spinning Bike. Jason Simmons handled both of these sales. He was courteous, informative and went out of his way to insure that I was satisfied. In past years, I have also bought a Life Fitness elliptical machine and Life Fittness Recumbent Bike. I truly believe that if you are serious about exercise, G&G Fitness is the only place to buy your equipment. Thank you again! Tom Monaco
SA
sandra matt
We went to G&G to look for an Adaptive Motion Trainer. Jason Simmons assisted us with a very informative demonstration and explanation of the equipment. We also looked at a multi-gym system to add to our home gym. We ended up purchasing both items. We had previously bought a treadmill from G&G and have been very pleased with that as well. Always a pleasure dealing with them - very informative and helpful! Definitely would recommend them to anyone purchasing home gym equipment.
BE
Ben L
Jason is a very knowledgeable professional who believes in his product. With the amount of competition out there Jason did a great job at giving me the confidence I was dealing with a strong company who provides a great product. Jason listened to what my needs were and recommended a product that will meet them. As far as Im concerned the Precor 9.23 was the perfect treadmill for my wife and I and has exceeded any expectations that we may have had based on previous treadmills
DA
Dawn Harkett
I went in browsing and decided to purchase a Life Fitness treadmill after having a very pleasant sales experience with Jason. He was knowledgeable, patient, attentive, and not pushy at all. He responded to my needs. There were a couple glitches in the delivery but Jason took responsibility and responded with personal service, coming to my house twice. He is a quality salesperson for a store selling quality products. I am very happy with my new treadmill.
TI
Tim Gardner
I would highly recommend a visit to G&G. The staff is very knowledgeable went to great lengths to understand my fitness goals before making a recommendation on the equipment that was right for me. Ken W went above and beyond with exceptional customer service, especially in light of the fact that he was helping me solve issues on equipment I already owned and hadnt purchased from them. I have since become a lifetime customer of G&G. Thank You!
TI
Tina Herrmann
I recently bought a Precor elliptical. Sarah Dunlap took the time to listen to my needs and patiently guided me through several options that would be suited to me. G&G Fitness has something for everyone. There was never any pressure to sell. She recommended that I start slowly, just 2 minutes a day, and build up from there. It isnt easy, but now I go to the gym every day. Sarah started me on the path to self-improvement.
GR
Grace wilburn
I came to G & G Fitness in search of a treadmill. Sarah was awesome she took a lot of time to explain each of the treadmills that I was interested in. I was so happy to meet her . She was so knowledgeable and gave me some awesome tips . I am so glad she took the time to show me how to use a foam roller it made such a difference .I love my new treadmill . I am so glad I went to G & G fitness. Thankyou Sarah
NE
Ned Liggett
Met with Jason Simmons on two occasions who helped select a Life Fitness stationary bike. Jason was very knowledgeable and accommodating; we are enjoying the benefits of the equipment. Monroeville location is a great store with a wide variety of equipment and we look forward to working with Jason again.