Kmart
| Category: | Discount Store |
| Address: | 4041 Washington Rd, McMurray, PA 15317, USA |
| Phone: | +1 724-942-4897 |
| Site: | kmart.com |
| Rating: | 3.7 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 8AM–10PM 9AM–9PM |
Location
Photos 1
Reviews 18
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Nicholas Bostaph
This K-mart was mediocre, and has been going downhill for years. I check back every 6-9 months to see if theyve improved, and end up walking out in disgust every time vowing not to return for another half a year. The main issue is the staff. They dont smile. They dont greet you at the register. They dont ask how youre doing. The other night our checkout clerk started talking to the manager about time they requested off while checking us out. At 17 years old I was a manager firing people for acting like this; these are full grown adults. To add to this, there are frequent technical issues slowing down checkout. They often have insufficient lanes open to process customers. The computer system and credit card readers often have slow connection leading to long delays. Several times credit card machines have been down completely. They used to have a Little Ceasars Pizza which had pretzels and Icees; one of the stores few redeeming qualities. However, the pizza place was closed over 50% of the time I entered, sometimes as early as 7pm or weekend afternoons, so you could never rely on feeding the kids there (thus you cant plan to shop there). Recently they took the pizza place out, which is going from bad to worse. The most aggravating part of all of this is that they could invest 30 minutes in training (and a few firings for sure), pay a tech guy a few hundred dollars, and solve most of their problems. The fact that they havent indicates that they dont care; a slap in the face to all those consumers spending their precious few dollars to pay their salary.
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Dawn Taylor
Absolutely HORRIBLE customer service.... wont return anything if it over 30 days. (It was 36 days) Doesnt matter of its still sealed in the box and you have a receipt! Very rude! Called service number that they gave, spoke with 5 non English speaking people. Finally was given a case and reference number and they STILL refused to do the return! I shopped there often, but they have lost all my business! Ill drive to walmart or target.
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Jacob Persinger
I like the McMurray Kmart. Very easy to get to, easy to find things inside, and always good deals with the price drops/SYW rewards. Products are always well-stocked in the seasonal area, as well. (Christmas, Lawn and Garden)
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Gary S
Dont ever try to return anything here!!! Bought a camera with a gift card and lost the receipt. Sealed and unopened, they would not take it back, even though they had to remember I was just there! Plus VERY Rude workers!
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Kayla Lucciola
This Kmart used to be really nice but its gone downhill. Usually only 2 check outs open, even at busy times like holidays so youre waiting in line awhile. Prices have gone up too...
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Michelle Kach
Great place to shop. Cute shoes and clothes at reasonable prices. Groceries are available there too.
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Kendra of CMK
Everything is so over priced. Its like walmart quality at Target prices.
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Serenity King
It had good customer service and has get prices I personally love it
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William Gomola
Always understaffed and the bathrooms look like a crime scene.
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Dana Coleman
Takes a long time to check out.
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Debra Black
Always have what I need
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harry martin
Getting very junkie
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Nathan Huffman
Cheap & convenient.
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Elenor Ferrell
Always loved Kmart.
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Tom Danley
Service and prices
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Margie Mersky
Love the Big K!
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Sarahl Byers
Furnish
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Kets
Good