Category: | Religious Goods Store |
Address: | 21 Brookline Blvd, Havertown, PA 19083, USA |
Phone: | +1 800-523-7604 |
Site: | stjudeshop.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–3PM Closed |
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David Moore
The WORST customer service!! My gift for my nephews First Communion arrived 2 1/2 weeks late and they lost track of the order 4 times! I ordered a baseball rosary and specified they contact me if for any reason it would be delayed. I chose a shipping rate that would result in it arriving in plenty of time. The next day I received a confirmation that the gift would ship on time. 2 days later, I call the store and they say the item is out of stock! Now its too late to order from another vendor. Now Im letting my nephew down on his special day and the rosary wont be blessed by the priest at the First Communion. The salesperson assures me it will ship on Monday instead. I call her back on Tuesday to check in, and Im told it will be out of stock till the following week! A new person answered the phone who is clueless to the situation. We played this game 4 SEPARATE TIMES where they promised me a new shipping date, then never call me and it never shipped. I kept calling them asking why it hasnt shipped yet, and they forgot about my order each time! Im promised that as a consolation for the delays, they will "include a special gift to commemorate your nephews first communion." The baseball rosary finally arrives to my nephew 2 1/2 weeks late, and THERE IS NO SPECIAL GIFT INCLUDED! BTW - it only arrived when it did because I kept calling them - they finally did get the shipment into their store, but forgot to mail me the rosary until I called them! Maybe they dont care about a $20 from meBut this was something special that was time sensitive, and the timing and sentiment was more critical than the money spent. They should be ashamed of themselves for caring so little about human emotions and peoples Faith. If it was something for myself, I wouldnt mind if it was late. But to constantly lead on a little kid is shameful. They shouldnt be in this line of business if they are playing game with peoples hearts and taking no responsibility for it. Very misleading business image!
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Nancy In the garden
Love this religious store to pick up a token for a holy gift or to get reading info. For me or children I care for. The employees are very attentive and help eagerly when needed. Been going there for 20 something years. The man that say of my recent visit was very helpful. I was looking for an all saints book to get started on learning about their lives. I so pleased this store is there with the interesting inventory. Hope this helps yoy find a gift.
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Marie Jose Dominique
Friendly customer service. You could fine everything you need. Store very spacious very very nice.
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Bernadette Miller
I would definitely recommend St. Jude Shop to anyone. Good quality and timely shipping!
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Sean Hanson
Fine variety of Christian items.