Harley-Davidson of Erie

Category:	Harley-Davidson Dealer
Address:	3712 W 12th St, Erie, PA 16505, USA
Phone:	+1 814-838-1356
Site:	hderie.com
Rating:	4.5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 100

Reviews 36

Rzor Ruiz

Took my bike to Harley shop for inspection forgot to drop off my baffles, I get a phone call from the service department you need baffles for inspection we have them in Stock, I have them just forgot to put them on, oh well drop them off well slip them on for ya. I dropped it off and when I get home and look at the bill I got charged $80 to put baffles on that only requires 3 screws on each exhaust. It would be okay if when they called they wouldve said its gonna cost you $80, and I wouldve agreed, but drop them off well slip them on for you was $80, I went back and spoke with the manager he said he agreed with me and would speak to his supervisor about it and he would call me back tomorrow. 2 months went by no phone call. Bad business, Ill never do business with Harley Davidson again, I will take my Harley to off road express. As a business owner myself, I would never treat a customer like that. Lost a good customer..

William Vance

My 2007 Road Glide decided to start acting up on I90 on the way back from Kentucky to Toronto. I eventually had to have it towed and left in the lot at Erie HD. I was at ease leaving it in the parking lot when I saw all of the security cameras. The next morning, I was at the service dept. at 9:00a.m. unannounced and hoping for the best. Well that was exactly what I got. "The Best". They went out of their way to get me in and serviced. They didnt have a specific part and said that I may have to wait another day. But with some creative salvaging from a used bike, I was on my way be 3:00pm. I will definitely be back. Even if it is just to say hello.

MrMonggo1115

Have had nothing but good experiences at Erie HD ,Seen the other reviews and was kinda shocked . I have always had great experiences ,from sales when I bought my bike to the service department for all the add ons and service work I have had done, to the parts department with their friendly and courteous staff. Erie HD is bar none the best .

Jon Walla Walla

First time Harley owner, went in on Sunday to ask questions about the bike and some electrical problems I was having. Jared was extremely helpful and answerd all my questions. He was very friendly and I look forward to doing business with them. I will highly recommend them to everyone.

mark wadlinger

Called their service dept with a question about my Dyna and was treated very rudely by their service manager. There is a dealer about thirty miles south that answered my questions and also gave me some great advice. I was very disappointed and wont be calling the Erie dealer again.

RJ Mar

This place dropped the ball this year for 2017 roar on the shore. Hardly any shirts or clothing very limited. Also the vendors this year in there parking lot are mostly selling bike parts , not much vendors for clothing at all.

Kyle B

I do not recommend this shop at all... Went in to get new tires and an inspection, and they refused to do it. I guess my money isnt good enough for them since i dont ride a harley. Thats ok ill spend my money elsewhere.

Joseph Purcell

These people know how to run a dealership. Mike at the parts counter was a very big help getting my HD Roadtech GPS back in running order. All staff were very pleasant and helpful.

Troy Prozan

Kelly is a great guy.... We always love popping our heads in there..such a nice atmosphere and always in tip-top order.. The best motorcycle dealership around...

Marlen N. Matthews III

Avoid their service department. I take my Street Glide to Meadville for service because of my bad experiences at Harley-Davidson Erie

Ben Swears

Big beautiful HD. Was putting on huge show for Roar on the Shore when i visited. Crowd and bike control was very good.

Kathy Crawford

They are the Best. My #1 Choice. Service is top shelf.....The owner is dedicated to the Community with his generosity.

Mary K

Best place for motorcycles! They have rallies there, that raise money for all kinds of causes... such a great place!

John Wilson

Always great customer service here, in the pays dept anyway. Certainly my first choice

Christina Kwitowski

Staff are awesome! Service department is leaps and bounds above any other in the area