New Balance Portland

Category:	Shoe Store
Address:	7385 SW Bridgeport Rd, Tigard, OR 97224, USA
Phone:	+1 503-808-9400
Site:	newbalanceportland.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 74

Reviews 12

Donna McCarty

I recently stopped in to find some new training and walking shoes. My past experience has been great. I received a lot of help and attention. When I stopped in recently, I worked with a young lady who was not the least bit interested in helping me. She wasnt paying attention to me. She looked around the store a lot and talked to someone who worked there. She didnt help me get shoes on. She just handed them to me. Because I have arthritis, I had a hard time with some laces. She wasnt watching me, so she didnt know I needed help. Finally, I asked her to help me and she loosened the laces and handed me back he shoe and went back to ignoring me. I can go to other stores and pay less and help myself. I wouldnt buy shoes from her ever!! I might go back sometime and get help from one of the gentlemen there. If she is my only choice I will walk out to never return.

Marianne Obie

Two years ago my friend and I received excellent help in selecting a walking shoe. The salesperson spent time analyzing which shoe would be best for my friend and the same for me. Together we bought over 400.00 of shoes. This year, 3/2016, a young woman was the salesperson. She was not informative and when asked questions responded with short, non descriptive answers. I ended up buying a shoe that I will be returning for a refund. (She didnt measure my foot for size, but asked what size Id been wearing. So the size I bought is not quite correct.)

Beth Sethi

After a disappointing shopping experience at Road Runner Sports this afternoon, I was relieved to be discover top-notch service and quality product at the New Balance store. I was greeted and assisted within minutes of entering the store. The salesman asked good questions about my needs, my exercise habits, etc, and put me through a quick computerized analysis of my feet. He explained to me the best shoe for my needs and why, fitted me well, and I walked out with a great new pair, all within less than 15 minutes.

Bruce Hyman

I needed sturdy walking shoes in size 13D, which are hard to fund. Josh helped me select a model that was not yet available, but put in an online order with a request for expedited shipment on the date the model was released. I was happily surprised to receive the shoes over a week BEFORE the release date, and even happier when I wore them, as they really help ease the pain in the plantar fascia. Excellent service and an excellent product! Thank you Josh!

Daniel Gagan

I was blown away by how helpful and how much time both Colin and Josh spent with me. I had a tricky, non-typical problem and they stuck with it (literally for hours over two sessions in the same day) and in the end I walked out with a holy grail shoe. Now I can get back out and train more. Its like I got a special part of my life back. Hats off to Colin and Josh. Looking forward to the next time I need training shoes. :D

Owlie Maoilíosa Harrington

When I am shopping, I enjoy when the staff or sales person dont just go for a sale, which made my visit to New Balance very pleasant. My husband and I each left which a new pair of shoes that fit properly and have aesthetic appeal. Thank you!

Sean Lewis

I have bought my last three pair of athletic shoes here because of the friendly and knowledgeable staff. Decent discounts if you catch one of NBs sales.

Troy Mylius

Gotta go see Colin. Really knows his stuff on not only shoes but running style and arch support/issues affecting joints and ligaments.

Faisal O

Spending about 30 min, barely talked to me. Horrible customer service and people with bad attitude !!!!

Justin Conner

Awesome shoes! The most comfortable and longest lasting shoes Ive ever owned have been New Balance.

Aaron Stusser

New location is larger and great!

Ryan Finlay

Very helpful staff.