AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	16605 SE 362nd Dr a, Sandy, OR 97055, USA
Phone:	+1 503-668-8597
Site:	att.com
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 7

Reviews 14

Tired Mama

Felt deceived after my daughter and I want to get her a new phone. Told the salesman that we didnt want any extras could not afford my plan to go up. He informed me that he could get me a new package and that it would be cheaper in the long run. Also said if we change that there promotion is you could get a small tablet For 99, it was a great thing and I would be stupid to pass it up. I twice said We dont need those but he talked me into it. And said no extra charge for those. Get my bill is almost 180 more and iam being charged for gb for These stupid tablets I didnt even want. Called customer service and work with a gentleman that credited me 130 But I have to go in the store to get a refund for the stupid tablets. But of course its over 14 days so They will most likely fight me on this. Will never go back to this store. Awful awful awful

kristen merwin

Yes Will did call our store & spoke with one of my reps but it is policy with all phone companies that we do not give out account info over the phone if you call a store. My employee was very polite in explaining that he would be happy to help him if he came into the store but if he would like to process it over the phone we have a sales department that can do a verification over the phone that he could process his upgrades in the comfort of him own home.

Will Toogood

After being a loyal ATT customer for many years I called my local store to upgrade our equipment and change our plan to a lower cost. Guy said come to the store, I asked why am I calling? ATT is going to lose $160 a month with no equipment fees. I have had similar conversations in the past, this is my last one. 20 years a client, no more. Telling all my friends the same. The guy in the Sandy store sounded high on Crack, please test him

William Rolfe

I went in to buy a new phone and sign up for a new plan,the salesman was some young kid who seemed like he had better things to do.He then tried to do the old used car sales trick and shove me off to some other guy.I had read the bad reviews about this store but had to experience it for my self and it seems that this store is lacking in professional sales staff.I will never go back!

Charlene Bruner

Dont believe them. Was sold a lot and was overcharged on everything. Those penny tablets actually cost you 10 a month plus data and come with a 2year contract. By the time you figure out they scammed you it costs 3000 dollars to leave att. Ive been a customer since 1995 and have never had such a bad experience thanks to the manager of this sandy store.

Ambyr Johnson

They are always so kind and friendly. Every time I go in I never want to leave because I always connect with the staff. I always feel like they explain things fully and that Im not getting cheated.

Ryan Jenkins

Said id get 15% off bill, took 4 months got a 5% AT&T will not get my business as soon as i cant give it too them, they already got me trapped *clap* great job

Lorinda Horton

I switched from verizon to AT&T it was a lengthy process and the customer service was great! Thank you guys keep up the good work!

Jacob Albin

they set me up on the wrong plan. Thanks for nothing AT&T dont let sombody you are training set my account up !

Michele Conditt

These guys rock! Outstanding Customer Service. Jordan provides excellent customer service.

Nils Shervey

AT&T store, buy phones, pay your bill or get accessories for your phone. Friendly staff

Aaron Skinner

Their outside garbage was overflowing and they didnt even know it was theres

Martin Curtis

Awesome. Very helpful!!!!