AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	505 Taggart Dr A110, Salem, OR 97304, USA
Phone:	+1 503-779-2799
Site:	att.com
Rating:	3.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM

Location

Photos 14

Reviews 6

Martin Escoto

Please hire employees who are at least somewhat knowledgeable about your products and services. Was essentially given the run-around about how I would not be able to set up my own Go Phone and account without them. I was told that I cannot buy a SIM card from AT&T stores and even if I could it would be useless because it does not have a phone number attached to it (????). I explained to them that I simply needed a Go Phone SIM kit so that I can do the set up at home myself but apparently they dont sell them at AT&T stores! I was then told that he would be able to do it for me in about 30 minutes. I guess Im not smart enough to be able to do this SUPER COMPLICATED procedure myself but all of a sudden he can it do it no problem in half an hour. I walked out of there pretty annoyed but then I noticed the Walgreens across the parking lot. I walk in, almost immediately find a $10 AT&T Go Phone SIM kit, pay, and DONE! This AT&T store couldnt help me but a Walgreens could? Sad. Now I just wish I could get those 20 frustrating minutes and brain cells I lost back from talking to this super-smart-all-powerful AT&T employee.

Mason Laseter

employees sent me home without helping set up my phone. told me im going to be locked out for 48 hours and that "if i want help go to the MAC store in Lancaster" after i just drove home from west salem. On top of that the employees didnt seem interested in helping or explaining to me what was going on, I recommend AT&T hire employees that know what to do when theyre at work. And of the devices their jobs are centered around.

David Besade

Stood in the store for 45 minutes plus, never aknowledged by the 18 year old behind the counter. Had a line of people waiting for over an hour.. Incredibly horrible location and employees.

Webster Black

We have bought three iPhone devices from them and they have worked hard to get them all on line. Janiva has bee especially helpful. Five stars for her.

Alissa Anderson

I would just surpass these "authorized retailers" and go straight to corporate store. They helped us much more than this store...not a fan

robyn phillips-simons

Its close