GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	705 N Springbrook Rd #101, Newberg, OR 97132, USA
Phone:	+1 503-538-6500
Site:	gowireless.com
Rating:	4.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 17

Reviews 18

Kristin Fintel

We went in on a Monday evening to purchase a new phone. The price quoted was above the Verizon online price (though he acted surprised), and the individual said he would have to get approval from his manager to give us the Verizon price. He said give him a day. Must be a franchise store, not a Verizon store. He was also appalled that we wanted to buy the phone outright rather than on their purchase plan (which we understand they continue to charge after 2 years of payment, hoping you dont notice). I went in on Wednesday, where the Assistant Manager says that he has to get approval from his manager to give me the Verizon price. I explain, again, the history from Monday and he informs me that it would just be easier for me to drive to the store 30 minutes away or buy it online. So they dont want your business or care about customer service if they cant make the extra money on you, I guess. Sad that I tried to support a local business and cant.

Brigitte Hoss

I needed help downloading an audio application to my iTunes. I had been to the Apple Store at Bridgeport in Tigard where they claimed that I needed to sign up for extra support and that what I was asking would be somewhat complicated. With the long lines, I left. Thought I would give the Verizon store in Newberg a try since I was driving through. I explained my situation to Brandy who readily acknowledged me as I walked through the door and then patiently worked through the download process and fairly quickly managed to successfully make it happen! She was very professional and knowledgable! Very much appreciate Brandys help and the convenience of the Newberg Verizon store in supporting my iPhone needs!

dope beaver

I went into the local Verizon store to upgrade one of my phones. I was greeted by Madeline and she made me feel comfortable and invited from the very start. This is a different experience from other Verizon stores Ive been to in the past. It seems at other stores it is an annoyance when yet another customer walks into thier store. Not the case with this store. She took the time to walk me through my options and explained all the detail so I could make the best choice and feel good about it. She was extremely knowledgeable and I could only hope she is being taken care of by management. Ill always only come back to this store because of my all star store representative Madeline. Thanks!!! Charlie

Magic Factory

Always fantastic customer service from this group. Knowledgeable and accommodating, they always are helpful for any questions or scenarios we present to them. Came in today to simply pay our bill, and Matthew helped guide us into an upgrade that was a better fit than our current phones. He was patient, very friendly and efficiently walked our technologically challenged selves through the phone switch and after plan. Real glad they are a part of our community.

Randy Scott

Brandy was amazing got me a great phone and knew exactly what she was talking about. She helped me get in and out quickly even though she was busy still took the time to work with me! I came back in today and Sebastian helped me and he is another great employee who helped me make sure my pictures all got transferred and I didnt loose anything, they are both wonderful and I recommend them to you!!

Bindy 13

We walked in tonight, just minutes from closing (we thought they closed at 9), and Maddy was there to help us get a new phone for our son. She went above and beyond, and saved us some money on a discount we werent aware of. She was gracious, and knowledgeable and very helpful, even though it was an hour after closing. I would shop there again, and recommend it highly!

Donna Healy

Madelyn is outstanding! She went the extra mile for me and had incredible patience. She was extremely clear in explaining everything to me. I was going to leave Verizon but she convinced me to stay with the company. I am very excited as I decided to buy a new phone. You have a gem with Madelyn! I trust her implicitly. She really cares! Donna Healy

Jeffrey Arreola

I came in wanting to buy a wireless charger for my Samsung S7 edge and Alex helped me out. She was very friendly and knowledgeable. I would and have recommended her to my co-workers. I will be back to buy more accessories and will only work with her. She was very sweet and helped me make the best decision on which one to get. Thank you Alex!

coni wright

AMAZING AMAZING AMAZING I recently had multiple issues going on and Steve and Harley made everything work out .They are so well informed . watching them get so many things straightened out was AMAZING -they made it look easy . I always feel right at home comfortable and taken care of at the Verizon Newberg store . 5 Stars !

Becky Drey

Madeline Lairson was a awesome salesperson. She helped me very much with the purchase of the two phones I have gotten in the last month. I was have problems with my account and Madeline helped me thru every step of the way. She was very nice and understanding and I will continue to go to this store because of her.

Kelsey Khaw

Awesome customer service and very knowledgeable staff! I worked with Matt and he was able to answer all of my questions and completely relieved all the stress I had concerning a new phone and plan. I would 100% recommend them and will be going back for any phone needs I have in the future.

Nance Dale

Sebastian was extremely helpful,very polite, are even helped me learn the new system for my new phone! My old phone basically quit on me losing all my pictures. I was practically in tears literally! Anyway I now have everything back. And he saved ever thing to The Cloud for me. MY HERO !

Josh Grooman

Sebastian from the Newberg store was really helpful. He was really knowledgeable about the products and he really helped me make an informed decision on buying a new phone and helping to have me spend as little money as possible. I highly recommend going to see him. You wont regret it

Sandra Hutchison

Had to update 2 phones and Alex made the process almost painless. They went out of the way to get us all discounts applicable and get our phone set up and ready to go. Since they were so great, I finally got myself the tablet I wanted. Great experience, best ever with verizon.

Linda Peppler

Alisa is the most efficient and knowledgeable person Ive ever worked with at Verizon. Shes also extremely personable. She answered every question patiently and kept her cool when interrupted by other store business. Shes an excellent representative of your company.

Michelle Cook

Best phone experience I have ever had!!! Love the feeling this store has as soon as I walked into the store I was greeted with a warm smIle and friendly service! Brandy was wonderful and very prompt I was in and out...I highly recommend her and this store

Caleb Hubbell

I have been to this store 3 times now. The people always greet me as I walk in, and are immediately asking how they can help. They are knowledgeable, and want the experience to be painless. I hope to never have to go to a different Verizon store.

james hagquist

The people I have dealt with at this store have gone out of their way to help me in any way that they could.I have been very pleased with my experiences with dealing with in any of the various employees at this store. Thank you for everything.