FedEx Office Print & Ship Center

Category:	Print Shop
Address:	10 Centerpointe Dr b, Lake Oswego, OR 97035, USA
Phone:	+1 503-598-8489
Site:	local.fedex.com
Rating:	3.4
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 17

Reviews 15

Angie Korol

I have had some issues with staff at this location, but I am always able to get done what I need to. It would be nice it the staff knew the easiest /cheaper ways to do things. I mean really folks its a small store, know your products and how they work. I did get my daughters photo printed on canvas with them when she passed away, to have it set up at her celebration of life. They did a good job on it and the return was on time. But the gal that took my order, could literally not have cared less about why I needed it. It was like she never even heard me about that part, it had only been about 4 days since she had passed. So perhaps, I was just stunned and angry that she wasnt as upset about it as I was. But she didnt even offer any sort of human kindness, it was just pretty heartless.

Mark Sandstrom

Sent my 19 year old son to pick up a pre-paid order. The heavily tattooed overweight assistant manager was chomping her gum rudely and told him the order was not there. Period. He called me and I asked him to go back in, I had a receipt and it may not be under my name. He put me on speakerphone and asked her to speak with me. She said she didnt have time (I heard this). I insisted because I needed this order, and she refused to talk to me "because if I touch your phone I am liable for it". (Way to be solution-oriented!) At this point I spoke up and said "Hello, I am on speakerphone! You dont have to touch the phone!!!!" Of course my order was there. No apology, didnt stomp chewing her cud....just a foul, foul transaction. DEFINITELY need to fire this cow.

Christi Thomas

On Tuesday, I needed an 11" x 17" picture printed and laminated. By the directions I wasnt sure what I could ask for or how, so I tried to describe it in the special instructions and later Jennifer called me and it took about 1 minute for her to know what I wanted and within a few minutes it was ready. I was running late and just made it in time to thank her in person before she was going home a little after 5. She was so friendly and I felt uplifted by the whole interaction. Tonight I found out I need 2 more and as I was going on to place that order, I noticed I could write this review. Thanks you, Jennifer.

Ross Sanders

The in-store service is great! Friendly and fast, what more could you want? But try to print a simple 11x17 black and white on-line for pick-up... it will take you 45 minutes to set up the order, only to find out it takes a minimum of 24 hours to print! I can walk in and have my order printed in minutes! Remind me why we love them Internets again?! FedEx/Kinkos - join the 21st Century and streamline your on-line service!

K Snapp

Wow, they are terrible, just terrible. Over priced and confused. Stick with UPS for your shipping needs. Went here twice and will never go back again. The last time I went I walked out before the order was done, the girl helping me was rude and confusing. Not even sure how FedEx is still in business with rates and people like this. STAY AWAY.

A Private User

This Fed Ex is the best! I came in from out of town with time-sensitive special requests and the staff really came through for me--twice!! I highly recommend this location.

Michael Rogers

I agree with all the negative reviews. The lady jennifer has very poor social skills which in turn translates to very bad customer service. Go to UPS.

Amy Perez

Pick this branch! After an awful day, a guy named Jacob showed me kindness and it was truly appreciated. Ive never had a bad experience with anyone.

Kyle Young

Easy visit. Needed to scan something for a PDF and ship some paperwork quickly. Rylan was friendly, helpful and fast. Thank you!

Alex Boyd

About what you could expect from a print and ship center. Nothing extraordinary about it in my experience.

Anson Whiting

I thought the staff were really helpful and it was a great deal to get my pictures printed.

ahmad alostaz

Terrible in both efficiency and customer service. Dont waste your time. Go somewhere else

Ty Bliss

Very nice staff. Difficult job met with smiles and honest help.