Category: | Shipping and Mailing Service |
Address: | 13500 SW Pacific Hwy #58, Tigard, OR 97223, USA |
Phone: | +1 503-624-7148 |
Site: | theupsstorelocal.com |
Rating: | 4.1 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–5PM Closed |
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ventura80503
If I could give this UPS store zero stars I would. Skip the owner of this UPS franchise location reminds me of Mr. Krabs hes the real thing. All he cares about is the money$$$. I sent an international pakage and it was returned to me after 3 weeks. The pakage never left the country. UPS customer service told me I would be able to get a full refund for that same reason. And Skip being the greedy person he is told me he could not help me with anything, come on Skip didnt you take business 101 THE CUSTOMER IS ALWAYS RIGHT! But hey I guess he has no heart and now Im trying to find out how I can get my $130+ back. Dont trust this guy hes a total liar he himself told me I wouldnt have any issues with the shipment. STAY AWAY FROM THIS UPS LOCATION PEOPLE!! SCAM ARTIST AT WORK!! UPDATE 7/09/2016 Skip I already talked to you about it and even took the receipt and packing list that was sent with the package to you. Im not sure why you didnt respond by calling me I left my phone # with the employee that was at the store at that time. I called back a week later and he told me that you had said you would not be able to help me.
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Kolby McAdams
I will never be back there. Worse customer service i have ever had. They quoted me 47 to pack and ship an item. it was 20 for them to pack it so i said yes to that and 27 to ship it. I waited less then 5 minutes to ship it to decided whether i really wanted to pay that price or not. when i went back they charged me 65 dollars! I told the girl behind the counter the other girl that just went on lunch had just said it was 27. She didnt seem to care at all. Didnt put any afford into it to actually find out why it was so much more. I will never go back there. The girls behind the counter do not know what they are doing!
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A Private User
Some businesses surprise you by going the extra mile to save you money (imagine that!). They repacked my shipment in a smaller box, saving me at least 23 bucks (Even after paying them like 6 bucks for this service). They made 6 dollars, I saved 23 !! To top it they did it with a smile AND gave me a coupon for next visit! I am definitely going back!!
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A Private User
When most places have forgotten about service with a smile, the ladies at this store provide excellent old fashioned customer service with warm smiles ! They also have better rates then other stores in the area, proving you CAN provide good service at reasonable cost. Keep it up guys, and get ready for my holiday shipping !!
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Ben Cooper
BLATANTLY DISHONEST - I was told twice that the price to ship a package via USPS Media Mail through this store was the same price as shipping it through the post office itself. Well, it was actually more than twice as much - $8.83 versus $4.13. I will NEVER go to this store again.
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A Private User
The staff at this UPS Store are extremely helpful, knowledgeable and friendly. They will go out of their way to make sure your experience with them is a good one. Stop looking for another store to help with your mailing and shipping needs...this store tops them all!
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Joseph Bettencourt
I really like this UPS store - a lot of the ones in the area are only open until 6pm, but the extra 30 minutes has saved my day several times! I usually only do package drop-offs here, but the customer service is great, and staff is always smiling.
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Julie Melfi
Ive used this UPS store to ship all of the items for my booth to Phoenix and back - not only was it less expensive than I thought, but the service was great! Ive used them several times since then and always had a great experience.
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Dan Lujan
These guys are great and efficient! The work that they do is high quality and they are fast at what they do coupled with great prices. Thank you.
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Broadway Employee
Skip was incredibly helpful and gave me the best price possible to ship an ottoman to California. I will be back, and I recommend them.
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Jeff Helget
Had a weird deal yesterday. Super impressed with the helpfulness of "Terrianne" She put up with my craziness and panic! Great job!
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Dena Moultrie
I have always had a good experience here. friendly knowledgeable staff. good location.
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chad baker
Great staff and the owner Marie is great to work with very helpful and friendly.
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A Private User
Really friendly clerk here. Fast and convenient and has USPS drop box as well.
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A Private User
Horrible customer service and attitude! Not there for the customer at all!
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Wayne and Melanie Van De Graaff
Fast and friendly, really good store