Category: | Drug Store |
Address: | 30791 Detroit Ave, Westlake, OH 44145, USA |
Phone: | +1 440-835-3271 |
Site: | cvs.com |
Rating: | 1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Jessica Chrzanowski
I saw that this location had a very low rating on Google reviews and thought it was perhaps a little unfair. I felt the need to write something because my experience with this pharmacy was not just one of average quality, but actually of exceptional quality. I have received personal phone calls and text messages when prescriptions are nearing refill time. The text response to refill is so easy to use, but also the various people Ive spoken with on the phone have all been very pleasant and helpful with questions. They have always been timely with filling new prescriptions as well, and send reminder calls for pick up when needed. All too often in this day and age, negativity prevails online, so I wanted to reach out to say keep up the great attitude, it made a lasting impression on me!
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Juan Young
My doctor sent a prescription over electronically, but the pharmacist said no such order came in and couldnt help me and walked away. I was rather incredulous since my doctor just sent it in a half hour before. So I waited again on line after getting my visit summary and waited for another staff member who confirmed yes, the doctor did send the medication in and they will have it ready for me. So I essentially wasted 30 minutes in this place because of an uncaring pharmacist named amin.
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Rachel Gilmore
The pharmacy at this location is very poor. They do not tell you important information in regards to your medication refills until you are at counter, when they should have called you prior about the situation.