1st quality auto mall

Category:	Used Car Dealer
Address:	471 West Ave, Tallmadge, OH 44278, USA
Phone:	+1 330-294-5019
Site:	1stqualityautomall.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed

Location

Photos 15

Reviews 13

Roy Farley

Saw an ad on CarGurus for a Dodge Ram on their lot. The pictures looked great, great description, so I sent them an email (this was on a Saturday night). The next morning I check my email and had recieved an email back with a contact number and answers to the questions I emailed. Called and spoke with Steve, he answered my questions about the truck, and I agreed to place a deposit on the truck until I could get there Tuesday. Made the 8.5hr drive that Tuesday and met Ranko, the salesman on the lot. The truck looked better than it did in the pictures; it was ridiculously clean and was definitely as described. After driving the truck, we agreed on a price and I made plans to cut a check for the truck. Two weeks later after the paperwork and check cleared, the truck was shipped down and I received it problem free, in the exact same shape I had left it in. Ranko and Steve were both great to deal with. Steve went out of his way to send me any picture I asked for, or answer any question I had, and Ranko was very patient with the entire deal, communicating with me every step, and they even went out of their way to source a company to ship the truck to me (500 miles away). I purchased this truck for my small welding business and it will certainly last me well into the future. When I plan to add an additional truck to my business, I will come to them first.

Joseph Seneca

Drove 2.5 hours to view inventory. This place has a very cute and professional looking website.... great job there!!!! The trucks on their lot are not in good shape. Me being the uneducated, trustworthy consumer found one I thought was decent. Had a alot of miles on it, ran decent, didnt see any leaks and felt OK. My wife and I were in a pinch and needed a sturdy truck to tow with. We negotiated a price and paid cash on the spot. On numerous times, I explained I needed a safe vehicle for my family and something that would get me back home ( the 2.5 hrs). Ya Ya Ya....... My wife dropped me off and headed home to pick up our daughter. I leave with truck and go 5 miles to get fuel. Get out and oil everywhere. Underneath, all over body etc... I nurse the truck to our repair shop immediately. I am advised that I was lucky to make it home. Diagnosis: Rear main seal installed wrong Broken brakeline All 4 rotors and brakes junk Front u joints and ball joints junk Emergency brake and cable junk 2 front and 1 rear brake caliper junk Bolts missing on converter. Repairs $3500 Shame on this place for selling an extremely unsafe vehicle. Shame on me for driving that far without a knowledgeable Tech. Lesson learned.

b burns

Was approved for a truck but found out the tranny was shot, so i was interested in another truck and was on my way there (1 1/2 hour drive) got half way there to get a call saying that id need 3500 down for it which i couldnt afford. Drove the rest of the way thete because there were plenty of other trucks there but wasnt interested in any of them. So they said we will get the tranny fixed or find you another truck and $500 off because of tbe hassle. 1 month later, they couldnt find a truck but the truck got a new tranny in it. So i called and was told that i couldnt get the truck because they would only make $110 even though they raised the price by $1000. So i wasted a months time for nothing. Will never send anyone their way. Bad business is all ive got to say since they cant stay true to their word. I WAS APPROVED! IVE HAD THE DOWN PAYMENT FOR THE PAST MONTH ($1000) WHICH IS WHAT THE SALES GUY TOLD ME THAT I NEEDED FOR THE 98 RAM 2500. I COULDVE THROWN IN CASH AS WELL ON THE DEAL.

Shawn Ratkovich

Needed a truck pretty quick, my current one looked like swiss cheese and I was fighting the check engine light the whole time I owned it. I had found a nice truck at another place but it was sold from under me. Saw one that looked promising at this place and went to look. Ranko was helpful and polite, not pushy and let me just do my thing. After buying the truck, my first day driving the check engine light came on so I called him up and let him know. They took care of the problem at no cost to me. Great service, friendly people. I highly recommend

Austin Reagan

I purchased two cars from this dealership in the past three years. I havent been happier with the sales person, very nice and personable. Hes no pushy with his sales. He provides good and reliable used cars. When buying used, its a gamble. Both cars have drove perfectly and have lasted with no issues. I always recommend this dealer and Ranko the sales person to anyone looking for a good and reliable used car at a fair price!!!

Jay Moore

Got a truck from them. Things went bad. Truck broke. Then the devorce. Asked family for help. That got me no place. So I went to the owner and told him my story. He said "dont worry about it, well take care of it" thats what a real business man does. Im not a child, and have had a lot of cars, from a lot of different dealers. Never have i been treated so good. This place has my business for life

Adil Grabovica

I purchase 2006 Ford F250 Im really happy my wife is happy kids are happy price was awesome I could not find better deal they help me with everything that even transport the car for me in Georgia I did not have to do anything the car arrived and my driving. I just want to thank you guys for helping me and looking forward to do business again if I ever need the car again!!!

Abdu Gishu

After I give them down payment for car and also booked my flight from state they sold car that I put down on .for more money and Im really disappointed this not about customer services they just about money but its good to know for next time I never trusted them stay away from this area this the worst car dealer.

Deonte Carter

Absolutely excellent service got my Audi from there and helped me so much with various repairs! Ranco & his team are super excellent with what they do for the very many! For me being a customer I am very much obliged and thankful for what they all do!

Rob Myers

They suck! Was intrested in a truck went to the dealership they told me it didnt even run because it needed a new ecm, Over a week i texted owner asking questions and if they have fixed. Never fixed it. Week later the truck was gone

Ricky Patterson

Stay clear of this place! They sold me a piece of junk truck! Had truck for 1 month and had to replace motor...$6000 later! They will tell you anything just to sell their junk cars and trucks!...BEWARE OF THIS PLACE.

Joe Semrad

I bought a diesel truck there last week (3/19/16) and was very happy. I had it checked out first and got thumbs up from the chevy dealer prior to the purchase. I will buy many more trucks there in the future.

shaylann white

OMG!!! Best car buy experience I have ever had!! Lazar is the best!! Id definitely recommend anyone to purchase a car from here .. its was quick and smooth!!! Thanks guys you rock!!!!!