Walgreens

Reviews 7

SH

Sheila Harrell

I was at this store today at 9 pm. When I got to the register I thought the trouser socks were $21.99 but they register said $23.99. I told the clerk that price is not right. I asked another clerk in the store and we found the trouser socks for $18.99. The clerk said this is the price. The socks still did not ring up to the price we saw. Robert the manager got involved and told me his clerk didnt check the price. I told Robert the socks are in a rack for $21.99. Robert told me the socks are in the wrong place and I told him that is not my fault and your clerk gave me a price. I told him you have socks on racks for $18.99 and $21.99. Robert and I walk to where the socks were because he tried to tell me there was not a rack with those prices. Well it was and Robert stood right in front of me and took the prices down and said its wrong. I asked are you going to sell me the socks for $21.99 and he said no I cant do that. I told him you know you are suppose to sell me those socks and again he said I cant do that. He was very rude. I am here visiting but I will never visit that store again. I went to this Walgreens 20485 Euclid Ave. The socks were $21.99 just like I said. Robert attitude was nasty but I guess coming in out of the cold from a smoke break he was not happy. He needs some lessons on how to treat his customers. I dont work in a retail or a store but I do work with customers and my managers will be highly upset for the way he treated me. Robert didnt even try to come up with a solution he just point blank said I am not selling the socks for that price.

---

TI

Tish Hood

Very unpleasant interaction with the pharmacy. I am on an expensive Diabetic medication that Ive been filling there for the past 5 months for a discounted price. All of a sudden on this sixth prescription the pharmacists tells me that the copay has increased due to not being a mail order. Then I was told the price of the medicine increased. I called my pharmacy benefits office to verify any changes and nothing has changed from last month. Medicine is still the SAME price and copay should be what it always has been. So now, I am questioning the knowledge of the pharmacy staff. The prescription was originally written for an 84 day supply, Walgreens changed the script to 30 days saying they could not fill it for 84 days when in essence they shouldnt have changed it and it should have been for 28 days! So now here I am without my meds, feeling really anxious because I dont have my medicine plus I cannot afford the copay. There has been an error made but no one wants to take responsibility. Ive covered all the bases on my end but the pharmacy gives me the "oh sorry, I know weve filled it this way before....but we cannot help you". I am so irritated with Walgreens and I will be transferring all of my prescriptions to another drug store as they do not care about customers/patients!

---

MI

Michael Iannacone

If its harassment and aggression you desire in a shopping experience, this Walgreens is the place. Upon shopping this location, I was looking for USB car charger as my phone had died. As I was checking out a few of the options, I had my cell phone in my hand. Finding my hands full, I placed my phone in my pocket, I had the two USB car chargers in my left hand. Upon freeing up my right hand to compare the options, I am aggressively approached by an employee of Walgreens. He tells me in an aggressive manner to empty my pockets and get out of the store. As I pull my phone out of my pocket, to show him I have no merchandise...he realizes his error. In a state of humiliation and embarrassment in front of other customers/coworkers, he demands I get out of the store. I tell him this is his error and that I intended to steal nothing and I will call the manager. In a yet meaner and angrier tone he again tells me to get out of the store, raising his voice to a yell. Upon calling the manager to describe what happened, the manager says simply that hell "deal with it". None of my info was taken nor was I promised a call back, as Im sure nothing was done. All I can do is spread the word of this horrible situation and never shop at Walgreens again.

---

VA

vanessa alston

Witness a incident in store with manager an a customer (04/02/16 incident that was not handle correctly as a manager an in the process of handling this problem he takes time out for a smoke break prior to handling the situation who does that. Customer Service training is much needed. WOW !!!!

---

SE

Sean Burkey

This location does a good job for me with regards to filling and refilling scripts. People Ive had contact with from the drive thru have been good.

---

LI

Lifehacks Withtony

Ridiculously horrible service

---

DA

David Goldshtein

Sometimes it gets busy

---

---