Sprint Store
| Category: | Cell Phone Store |
| Address: | 10680 Fremont Pike B, Perrysburg, OH 43551, USA |
| Phone: | +1 419-874-5602 |
| Site: | mypcsexperts.com |
| Rating: | 4.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
Location
Photos 1
Reviews 19
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Madison Huff
I called prior to going in about my options for cracked glass on my phone (not the LCD, just the glass). I have their insurance (which comes with a $200 deductible and basically just provides you with a refurbished phone), and wanted to see if there were any additional suggestions. The guy mumbled into the phone asking if they were "big cracks or small cracks". I just said the glass had cracks running through it. He told me he couldnt help me because he didnt know how badly it was cracked and that it was "like trying to diagnose a car over the phone." Incredibly rude and unhelpful. I proceeded to the store to get a straight answer and not only did I wait for over 30 minutes for my 3 minute question to be addressed, the associate was less than professional. My family has been with Sprint for over a decade and they did basically nothing to help my issue. The associate actually started texting while I was at the counter asking questions and continued to look down at his phone. I will never return to this location even though its about 3 minutes from my home. I would highly suggest going elsewhere.
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Kyle Shue
I had a wonderful experience at the sprint store on Fremont. Brian G. and Justin L. were very nice, courteous, professional, and answered every question my girlfriend and I had. Easy to say they really knew their stuff when it came to phones and plans. They were also pretty quick with the whole process. The thing that stuck out the most to me was their willingness to work with us on prices for cases for our overly priced phones. All in all it was surprisingly a good experience. Good enough for me to spend time doing this review. Thank you Brian and Justin.#1store
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Denelle Carpenter
I went to the Sprint store on Fremont place Ryan and Justin went out of their way to get my phone problems fixed lower my bill and it was very efficient very polite very courteous they went above and beyond their jobs stayed after the store was close to help me get my phone situation resolve. Sprint store is a place to go it is located in perrysburg, Fremont pike across the street from Krogers wonderful store is very clean very lighted very colorful a great experience if you are looking for Phone or phone service.
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Josh L
Horrible place to go. Towers were down all morning to begin with. Went here at 6pm and there were only 2 people working. The one guy was just joking around with customers and not working thinking he was funny. Sorry maybe work is more important. Just needed a phone activated from an old phone the process takes 5 minutes to do. Waited an hour and a half and no help was given. Worst sprint in town do not go here! Maybe you guys should hire some more workers what a joke!!
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Sara Corson
I do not live in Perrysburg but work nearby so whenever I need to visit a Sprint store I visit this location. Great customer service and they are generally not overly busy so the wait time is zero to minimal compared to other high traffic locations. This location is also a repair center and are again quicker than any other repair location. I would highly recommend this Sprint location for all of your cell needs.
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Joshua Zib
I drive truck and I pulled through to get me a starbucks. They offered me 25% off the car charger I needed just for getting a cup of coffee next door. Then they told me how I could save some money and getting a tab by changing to the new plan so I did it. This tab is gonna be great for those long trips. Best of all it was FREE!!! These guys are awesome.
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Pam Lanius
Great service! Brian went above and beyond to take care of a major problem I was having with Sprint. I was impressed with his knowledge and patience to get things done, and get them done correctly. All three gentlemen working there were respectful and professional. I would recommend anyone with any problem with Sprint to come to this store.
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John Mark Rankins
After a bad experience with another company we switched back to Sprint. Theyve been awesome in everyday. Unlimited everything at a great price. We even added a fifth line at no extra charge. The Perrysburg staff are all super helpful. They even mailed out one of our phones to an out of town family member. I highly recommend!!
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Madeline Verchio
Super friendly and super helpful. We were in a rush and had a tight budget and they made sure everything worked out. Definitely more helpful than some of the other sprint stores. Thanks so much Brian and Justin you guys were awesome ☺
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Alex Buchanan
I dont think anyone that works there is confused! I had a great experience! The gentleman that helped me was very nice and super funny! Thanks again for all the help!
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Amber Nicely
Getting a new phone can be a hassle but at this location they make everything so easy! Everyone is so friendly. I highly recommend checking out this sprint.
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m l
Ryan and Brian were Awesome!! Very courteous and not rude at all. Had some issues in the past with some lackluster employees but they are no longer there.
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Mike Gay Single
Went in for a quote on a new plan. The staff was wonderful and told me I could add a tablet for $20 with unlimited data! I will be back guys!
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Urban Kitsune
people are helpful but contracts and upgrades take almost an hour while at retail stores they usually only take 30 minutes
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Alison Shaffer
The best part of having Sprint is this store. The associates that work at this location are very helpful and knowledgable.
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Zack Musall
Although the phone customer service is excellent this store must only hire confused people to work for them.
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Jacob Khalaf
Ryan and Brian were very helpful in setting up my new lines when I switched from T-Mobile.
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Mona Hegazy
Staff are extremely knowledgeable and helpful
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Carrie Rankins
Were so happy to be back with Sprint!