FAMILY DOLLAR

Reviews 5

I

I call it like I see it

Love this place. Decent prices, decent customer service and they usually have whatever Im looking for. Update: I still shop here several times a week and have never had a problem until the other morning. I went in about 9 am looking for craft (popsicle) sticks, for my son. He was doing a project at school and needed them right then. So, I was going to grab them and run them up to the school. Well, when I walked in and older woman was sitting on a step stool behind the counter. She was reading some papers and never looked up. Not even when I asked her where the craft sticks would be. She just kept looking at her papers and said "we dont carry those". I asked her if she was sure because my other son bought some recently. Nope she says, weve never carried them. I walked back to the craft section and there they were. Took me all of 2 seconds to find. I took them to the counter and said "I guess its a good thing I decided to look", she was still sitting. oh well, I dont know every product thats in the store she says. Then she gets up and rings me up. I told her that I wasnt pleased with her customer service and that she should go look if she isnt sure of something rather than just say they dont carry something. I explained that people come in there because they need things. She became very rude and began waving her arms and shouting at me. She was going on about how I had no idea what I was talking about and how its impossible to keep track of everything in the store. I told her thats why you should go look, rather than sit on a stool looking at papers. She shouted some more and I told her that I wasnt going to continue this argument and that I would just contact the manager. She said HA! I AM THE MANAGER!!! She was so unbelievably rude and unprofessional! She was shouting and mocking me and I just couldnt believe it. She was very clearly angry at me because I just didnt take her word for it and walk out of the store and go someplace else. I contacted corporate and I will never ever shop there again, while shes working. I love family Dollar and out of all the employees Ive seen come and go... All of them were pleasant and professional. This woman needs a serious repremand and should not be a manager. I still give them 4 stars and would reccomend the store.

---

TI

Tina Graves

Always have what I need and I also love checking out the clothing. Great prices on everyday wear clothing.

---

AL

Alexander Nowicke

clean. friendly service

---

YE

yellow lemons

Clean store

---

TH

thomas snyder

Not bad

---

---