Category: | Building Materials Store |
Address: | 118 Northeast Dr, Loveland, OH 45140, USA |
Phone: | +1 513-683-2662 |
Site: | mccabelumber.com |
Rating: | 3.5 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7:30AM–4PM Closed |
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C G
Purchased deck lumber and iron railing (approx. $5k). Shopped around before making decision to go with McCabe. Prices were highest but was willing to pay for perceived convenience of location, availability of product, quality and knowledgeable staff. Terrible disappointment. The buying experience was o.k.--had a "newish" sales person so the transaction and information wasnt as smooth as we had hoped. BUT, it all fell apart when the lumber delivered wasnt the lumber we ordered. The Sales Manager and the Owner were condescending, experts at double talk, gave false information and refused to accept responsibility for the mess up. It wasnt until I brought in outside assistance that the problem was resolved somewhat. One of the worst customer service experiences to date and that is saying a lot. They wasted days of my time and that of my contractor.
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Holly Fuston
I am an Interior Designer. Some of our clients are wanting new decks, screened in porches, and other outdoor upgrades. When I went to McCabe Lumber to get further educated on the products. I was not let down. They have great customer service and are very informative when explaining about the many different products available. I learned a lot and will always bring my clients to them when I can!
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BRIAN SCHMIDT
As an Owner of a General Contracting/Construction Company it is key to deal with a Building Material Supplier that is knowledgeable and understands your Company construction needs. McCabe Lumber fits that bill. I will continue to shop there for my Lumber and trim needs…And you should too. Tell them S&S BUILDERS sent you. #BUILDWITHSS
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Chris Smith
Decks Unlimited partnered with McCabe Lumber as a supplier when they opened in 2001. We are still with them today. Wide selection of products, knowledgeable staff, quality service and a large inventory are the reasons why. If we need something they dont stock, they can usually get it within a few days.
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Thomas Giordano
Working with McCabe Lumber is great! super helpful service/sales staff. Thanks to Matt for all the hard work he put in to help me!
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Mark Nelson
Its hard to spend money somewhere where the staff ignores you. Not impressed.
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Matt Fein
McCabe is a great place for contractors and customers to get great products!
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Jason Lowmanv. uururekeueueuieejkkvbf
Great