Evans Landscaping

Reviews 4

JA

Jamie B

We own property in Loveland that contains a drainage easement in the back yard, much like a creek. The water was eroding our backyard, so we contracted Evans to install a retaining wall in early 2014. Our project manager was Dave H. and the installation of this wall was an absolute disaster from start to finish. As a mother, veteran, and hard-working American, I implore you to think twice about hiring this company to complete any work. Going with the lowest bidder was an extreme mistake on my part and now I am left with BBB complaints, Google Reviews, and retaining a lawyer to try to get this project fixed. First of all, I would like to preface the details of this review by painting a picture of who I am as it will build context as to the frustration regarding this company. At the time of installation I was pregnant with my second child, employed full-time, and working full-time on my Masters degree in Occupational Therapy. My husband (also working) and I are also U.S. Army Reservists who traveled quite extensively during this project due to military orders. In other words, we were both very busy people. We love do-it-yourself projects, but simply did not have the time for this undertaking, hence the reason we contracted the "professionals". The wall that was contracted to be built required extreme levels of micromanagement. None of the deadlines were ever met and installation was almost always wrong (for example, we used landscape spray to mark where the wall should be installed and the installers did not come close to following the markings). About half-way through the project we noticed that the crew did not dig in the footer; that they were laying the footer on top of dirt. Here is the part that is insane. Rather than fixing the problem, the crew informed us that it was fixed and tried to hide their mistake by moving dirt around the base of the wall. It is akin to hiding your vegetables on your plate when you were a little kid. Evans fix for this was to place concrete bags along the base of the newly constructed wall. On a side note, they also never delivered the remaining caps to our wall, we had to go to the AB distributor to pick up the rest out of pocket. Fast forward 2 short years. Our $9k+ wall has collapsed. You can see underneath the footer along the span of the wall. In other words - we have wasted upwards of $9k on a company that does not know what it is doing. They are not landscape architects or engineers or even trained Foremen. Evans is quite literally, winging it from project to project. To boot - I remember the exact day of project completion because on 9/18 - 9/20/2014 I was out laying Allen Block (30+ lbs) myself to try and get the project finished. I was 9+ months pregnant. My son was born on 9/20/2014, the last day Dave H. ever came out to our house to work on the wall. In no way should I have had to be out there 9 months pregnant working on this project to get it finished before winter. Please consider my words, as I do not want anyone else to have the same experience that I did.

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AS

Ash Patel

I am an investor and have several residential and commercial properties throughout Hamilton/Clermont County. Every time I have used Evans for top soil (most expensive stuff they have), nothing will grow on it. Naturally I assumed it was the seed I was using. After spending thousands on continuously reseeding, turns out their topsoil is SILT with no organic properties. This is the stuff that dredging companies cannot give away. SNOW REMOVAL - I need my commercial businesses open regardless of snowfall. I figured Evans has all of the equipment and if we get a bad storm, they have loaders/bobcats etc. They were double the price but I signed contracts with them. I needed my lots taken care of regardless of cost. Come the first snow of the season - no plows or salt at any of my properties. Frantic phone calls/emails to evans to find out what is going on. Their answer (from Jen Neumann which I have documented in Emails) was because I did not sign up at the beginning of the season, I was never added to their route list. Never mind that I have signed contracts. I was told (in email) that for the next storm, I would be added to their "master list". Just a completely lame excuse. Next snow fall which was predicted and started at 5:00am (2/16/15). My tenants call me panicking with 4 inches on the ground and no salt or plowing. I again reach out to Evans and they assure me that someone was already out around 7am and the would be coming back for round 2 very soon. Finally the truck shows up around 12:30pm. I check my CCTV cameras at the building and sure enough, it was a blatant lie. When I call Evans and tell them that I checked the cameras and no one was out at all in the morning, Jake Meagher begins to curse at me (he was on speaker and my wife was sitting next to me to witness this) and threatens to no longer send out trucks for the remainder of that days snow. They were simply caught in a lie and became very malicious when asked for an explanation. Avoid doing business with Evans Landscaping at all costs.

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RH

Rhonda Towns

Terrible company to deal with, go to Bzak. You will have a better experience. I had six tons of rocks delivered to my house. The first that was wrong is that I was pulling off when I seen a truck pulling up my street. I was informed that they would call me an hour before they headed my way, because they did not give me a delivery window. That did not happen, unfortunately. Secondly, the driver dropped those six tons of rocks in the middle of my backyard. The truck got stuck and left a two to three feet deep hole in the yard. The damage to my yard was over 250 square feet. I was in disbelief. Another truck, as big as the one that was stuck had to pull the driver out. The driver apologized, and said he "should have known better than to drive on wet grass. In training, they informed us to never drive on customers grass." The finally, what put icing on the cake. I called the company and spoke with management to inform of the situation of my backyard. I just asked for a ton of dirt to fill in the hole and a ton of rocks to compensate for the rocks that was used to help get the driver out and was smashed into the moist soil. The manager told me he was not going to give me anything, and they were not liable for the damage done to my yard. I was so surprised to received this type of treatment from such a large company. Just beware of the service, because it is not professional at all. I wish someone warned me ahead of time!

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Angela Scheibler

I rented a dumpster from Evans. When renting the dumpster, I was charged more than the website quoted. When I asked Evans about the price difference, they told me it was because they had not updated their website yet with the new prices. I should have known then what I was getting into with them. While on the phone with them I was told verbally that I would be charged extra for a 10 yard dumpster if it was filled more than halfway. My paperwork I received upon delivery says "Customer will be assessed a surcharge ($100 - $300) for any box that is overloaded." I was fine with this policy. However, when I called Evans this morning to pick up my dumpster (which is full - just a bit below the top). I was told that they would not even come pick it up, not that I would be charged extra. I was informed that I had to rent a second dumpster and pay someone to move some of the debris from the first dumpster to the second dumpster. When I asked about their policy and that I should just get charged extra, I was told it did not apply to 10 ton dumpsters. No where does it say this on my paperwork. Their whole attitude about the situation has been "not their problem". I am extremely dissatisfied with the whole transaction.

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