Cofer Brothers Inc

Reviews 3

AB

Abby Schuller

I decided to check out Cofer Brothers last week to support a local business since Im new to Tucker and hadnt shopped there before. I just needed a few pieces of wood for a planter box and while I left the store with what I needed, I was very disappointed by the lack of customer service. No one greeted me when I walked in despite there being three employees behind the counter and when I inquired about how to purchase the lumber, the man at the counter gave me a very sarcastic response rather than a genuine explanation. I can appreciate sarcasm but certainly dont think it should be your first interaction with a customer, especially when it would be so easy to shop at the big box store I usually purchase my furniture building supplies from. The men at the counter proceeded to talk more to each other than to me as I made my purchase too, further discouraging me from returning. They seemed to have a good selection of materials but their lack of customer service will probably prevent me from shopping there again in the future.

AA

Aaron Garner

As a contractor, Ive bought a lot of my framing lumber and hardware at Cofer Brothers for years and their customer service has steadily gotten worse. I was getting jerked around by no less than 4 different people in the yard today, all of whom kept sending me on to the next person. When i complained to one of the owners that i couldnt find anyone to help, his response was, "Where else are you going to get this?" and proceded to try to tell me "how this works". Theres nothing Cofer Brothers has that i cant get at one of my other suppliers, and usually quite bit cheaper. I take it as an added bonus that i wont have to deal with an owner who expects customers to jump through hoops just to get a product or an answer to a simple question.

MA

Matthew Scott

Just the best! Always a good experience at Cofer Brothers. All the staff is attentive and helpful, the selection is great and prices are the best around.