T-Mobile

Category:	Cell Phone Store
Address:	1111 Meister Rd, Lorain, OH 44052, USA
Phone:	+1 440-282-2565
Site:	t-mobile.com
Rating:	3.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

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Leaflet

Photos 14

Reviews 19

david hodges

Worst worst worst!! Experience ever!!! The language the employees use is awful!! Customer service is awful!! Took 4.5 hours just to get service!! And then I had to go to elyria store so they could finish! I am a loyal Verizon customer and that is where I will stay. This tmoble store has no business even being open! All the manager has to say is its not there fault its the systems fault....after they activated 7 lines when I only wanted 3..I wish I wouldnt have to give this even a one star

Joel Palos

I am a att customer wanting to switch to t mobile, I went to Lorain Ohio store and doors were locked 15 minutes before store closing, they seen me in their office she just closed the door, I called and she explained that is was company policy to close 15 minutes before store closing. T mobile in Lorain Ohio has very bad customer service. I am disappointed and why would I switch when t mobile when they treat people this way.

Samantha Hubbard

I wish I could give zero stars. I dealt with this store for 4 days the customer service was awful. They kept making promises they didnt and couldnt keep. If anyone is trying to get in to T-Mobile I suggest going to the Elyria store they are a much better place for help and customer service.

Melissa Rodachy

Wonderful experience at their store! Everyone there was wonderful AND helped me out. I had my baby with me who turned pretty antsy towards the end while she was setting everything up. One of their employees asked permission to carry her around and play with her. That helps out tons!

Julie Nichols

Long wait for service (just to pay a bill) and mostly all Spanish customer service playing Spanish music that I could not understand.

Rebecca E

Very helpful and friendly employees. Store is very clean and neat. Displays of phones and accessories are in neat order.

Jacalyn Ramirez

People are rude there. They have a real superior attitude to themselves and really do not help u with your trouble.

Jeremy Crooks

hi im jeremy crooks and how much does ur iphone 4 cost there

Awilda Bracero

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Roxanna

When it comes to phone providers, you can do better.