Category: | Shoe Store |
Address: | 316 E Stroop Rd, Dayton, OH 45429, USA |
Phone: | +1 937-298-1801 |
Site: | roderershoecenter.com |
Rating: | 3.5 |
Working: | Closed 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
MA
Mark Uslan
I am 70+ with "not-so-great knees" and needed some comfortable walking shoes. The Roderer Shoe Center at Town and Country was recommended to me. I usually buy inexpensive shoes from various stores and as the old adage states, you get what you pay for". Roderers is a spacious store displaying a large variety of of styles and manufacturers brands. Becky, a delightful and knowledgeable sales person (not, I emphasis, NOT a clerk) assisted me. She made sure the shoes fit properly and were comfortable for my needs. Cheap - No. Inexpensive - compared to what, tired and hurting feet? Three pairs of shoes and some socks later a very happy me walked out the door. Wow! Okay, WOW!!
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Sue Barga
I took my mother in to the store she has bought shoes at for many years. We roamed around looking at what was available and finally had a seat, wondering why nobody looked at us or addressed us in any way. We had no idea of how one went about getting shoes to try on. This was a Thursday afternoon, not a weekend. Perhaps the little help available could work a system where a customer takes a number. When one notices that someone who came in after you gets service, you think there is something wrong with the way a store is managed. I give this unfriendly business one star for some nice shoes they stock, but the people who work there need a lesson in customer service.
CA
Casey Veerakitti
This is my second time at Roderer and both times I left with a good feeling in my heart. It feels good to have people care about your needs and make time for you. The staff is very knoweledgable and dont make you feel you are a nuisance by asking lots of questions or needing to try on a lot of shoes to find the perfect pair. I wish I wouldve remembered the names of the 2 ladies that helped me bc they made me feel comfortable confident with my choices. Definitely going to only be using Roderer for all my shoe needs from now on bc I can trust them be happy with my purchase and know the shoes are high quality.
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Kenneth Asbell
A couple of weeks ago, I was in the market for Keen hiking shoes and some casual shoes. I spent 30 minutes in mens shoe section, inspecting just about every hiker Roderer carries and was ignored by two staff members. Both knew I was there, as I observed their looking at me briefly a few times. In fact, one older, well-dressed sales gentlemen (suit/tie) sat approx. 20 feet away from me at one point and was doing something on his cell phone. Only thing I can figure is my faded jeans and Tee-shirt communicated "non-buyer." Dont judge a book by its cover; spent a lot of money at a competitors establishment.
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A Private User
Nice, clean, modern store with good service - once you get it! During busy times the wait for service can be a half hour, sometimes more. The store carries many brands of shoes, but does not have a deep selection of each. Out of stock sizes will be ordered in at no charge; have had trouble with backorders, however, that do not come in when promised. Special orders of shoe models not normally stocked carry a fee if the shoes come in and do not fit or are otherwise unsatisfactory. Sales are few and far between and not very good except in a couple of instances; prices are customarily full retail.
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Katy Flanary
My mom brought us as kids to get school shoes and now weve made it a tradition to bring my children. Its hard having wide feet but not here,they have everything. I can get my Dansco nursing shoe, ugg boots and birkenstocks all in one place. My oldest has wide feet also and this is the only place I can find her shoes that fit. If anything was out of stock or not in the color I wanted, we ordered it without any issue. Thanks for the great customer service and being so close to home.
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Megan Culbreth
What a wonderful experience! I brought my 1 year old son in to look for shoes for wide feet. The sales associate sized him and helped pick out the right shoes for his feet. She was also able to help my husband pick out shoes that would help his multiple foot issues. The sales associate was so attentive and really help us find exactly what we were looking for. Thank you, we will be back!
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cis brogan
I have visited the store two times in the last three weeks and made purchases. On both occasions the sales person did not complete the sale with me but went on to take care of anther customer. leaving me to put the shoes back in the box and take them to the counter. Shades of a discount store without discount prices.. This store does not understand good customer service.
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ricky harter
HUGE selection! Staff was very attentive and helpful, especially Karen, who took the time to help my girlfriend try on several brands and sizes of shoes. She was very knowledgeable and found my girlfriend the perfect pair of shoes to help her plantar fasciitis. I would recommend this store to everyone I know
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Robert Bilinski
In store service I recently experienced was not satisfactory. Shoes still on order and have had to follow up twice and put on hold for long periods while they go pull up order (must not be automated). Unfortunately like most businesses; its not the same service as in past years.
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Heather C
Very helpful and knowledgeable staff. We always appreciate their recommendations, life changing really if you ever find yourself with a painful foot problem! The store can get quite busy, but well worth it for the quality and quantity of product you can find here.
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A Private User
Excellent customer priority and a very friendly crew. Real quality in selection. I would recommend the store with great confident...
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Sam M cCoy
Great shoe store for both men and childrens shoes. Prices are competitive and the staff are very helpful but not pushy.
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Shaun Wright
They might have great shoes or great prices, but it is impossible to get the attention of staff to find out
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CedarHill Furniture
Excellence service and prices. Thanks Chris for a good experience, I will be back in the future.
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Linda Hufham
Good selection, nice salespersons