DSW Designer Shoe Warehouse

Related:	dsw mall of georgia
Category:	Shoe Store
Address:	7361 North Point Pkwy, Alpharetta, GA 30022, USA
Phone:	+1 770-998-7930
Site:	stores.dsw.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 50

Reviews 18

Kimberly Reese

I have to say that I was completely surprised and impressed by the level of Customer Service at this store. I purchased a pair of Nike sneakers in March of this year. They were Nike In season Trainers and I adored the shoes because they had this thick soft sole that felt like a dream. I work out fairly regularly and alternate between another pair of running shoes. The Nikes were not at all worn on the bottom but they developed a dime-sized hole at the top left corner of the shoe, in the cloth part. I contacted DSW customer service online assuming that this was out of the store’s realm of responsibility at this point. They promptly provided me with the receipt and directed me to the physical location. This was certainly no fault of DSW (or mine) and it seemed like more of a construction issue but I thought I’d take my chances and find out if there was anything they could do. I went and spoke with Kelsey and she was equally as outraged at the hole. She allowed me to return and exchange the shoes! I was thrilled beyond belief. Many stores would not have even taken my concern into consideration so I appreciated that she listened so intently and was so willing to remedy the situation. I am in dire need of fall shoes (at least 3 pair) so needless to say I’m going to start with DSW. Great customer service goes a long way…

Maria Albert

If you are looking for someone who does not respect you should be looking for Rasha.She works as a cashier in this place. Rasha does not respect customers. Im sad to shop from this place no more . I just have a message to the manager before you hiring anyone who should make sure he or she respects others

Oleg F

Хороший сетевой магазин, с упором на женскую обувь (2/3 всего ассортимента). Нормальные скидки, есть много известных брендов.

Japhanie Allen-Hellum

Great as usual I love DSW. They have the best clearance...great brands...superb quality...low prices...friendly employees. I shop at this particular DSW location often.

Angela Hall

Wide variety of shoes but I very seldom find what I am looking for at this store. Most of their shoes are plain.

Laurie Johnson

Endless selection of shoes and competitive prices. Great customer service throughout store!

Cody Watson

Nice store, friendly staff, unfortunately didnt find what we were looking for.

Sebastian Murphy

Decent overall selection with normal prices. Staff is friendly, and helpful.

Angellin Diamond

Most of the shoes you want are online not in store

Matt B

A standard DSW with a good selction of foot wear