Discount Drug Mart

Category:	Pharmacy
Address:	5599 N Hamilton Rd, Columbus, OH 44254, USA
Phone:	+1 614-472-0972
Site:	discount-drugmart.com
Rating:	4.2
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 9AM–10PM

Location

Photos 5

Reviews 16

Vanessa Mrazek

This review is for the powell location however I have been told this is the company policy - I am extremely disappointed in the customer service that this company displays. I qualified for a free breast pump through my insurance company only to find out through my doctor that I was going to need a double pump. We went through the paperwork prior authorization process with my insurance company and got approval for the double pump. I was given two places in my area that my insurance was contracted with that I could use. I sent my husband with the order from my doctor because I was in the hospital and she would not release me until we went through the process of using the pump. When my husband arrived at your store he was told the wait would be 15 minutes - an hour later he was told that the pump was ready however he would need to pay the $100 difference between the cost and what the insurance agreed to cover. He did this thinking we could work it out with the insurance company later because it was supposed to be covered and he just wanted to get me and our baby home. When I found out he paid $100 I called the insurance company to see why the pump was not covered. They said that is was covered and I was only required to pay $16. They told me to go back to drugmart with the explanation of benefits they gave me and get my money back. I tried this and your response was sorry your husband signed a form agreeing to pay the difference. He only did this because you said you would not give him the pump without it!!! You took advantage of a situation and now you are sending me to collections for my $16 copay when you have already stolen $100 from us. I have tried to talk to your service department several times to work through this and all they keep telling me is my husband signed the waiver agreeing to pay the money. That is crap he was a stressed out new father and you took advantage when you had no right!! I have told my doctor and my pediatrician along with several mommy groups that everyone whos insurance covers a free or discounted pump so go to a different location because drugmart does not adhere to the contracted insurance price. You are scam artists taking advantage of people at their most vulnerable.

Danielle N

I have filled two prescriptions with Drug Mart within the last week. On both occasions, I was previously at a large grocery chain just down the street where I initially planned to fill my prescription while I did a bit of grocery shopping. Both times, the grocery store pharmacy did not have the prescription I needed. The Drug Mart pharmacy was friendly, fast, and efficient. Its also nice that I can shop for home items while Im waiting. I will surely be a returning customer.

Kathy Smith-Butler

The new Manager is friendly and helpful. Since his arrival, the store is cleaner, more organized, has new carts and new Credit Card machines. The Pharmacy staff is friendly, savvy and patient with us sometimes clueless seniors! I really love that makeup that doesnt work out may be returned. Prices are generally lower than other retail stores and their little known, small Produce area is a blessing for quick pick-up and go.

Tiên Angel

This is my ONE & ONLY PHARMACY that I go to for all my familys medicines! I love their super fast drive-thru lane! Everyone there is very nice, friendly & fast! They get me in and out super quick! The pharmacists there even called me up and checked to see how Im doing with all my kids medications. They truly care about our meds & health. I love that pharmacy so much and am a very regular customer there! :-)

Amber Near

Best Pharmacy staff in the world!! Dan, Amanda and Melissa are great, they call me by my name, they help me with any issues and have helped improve my overall health. I will never go anywhere else as long as they are there. I wish everyone was as kind and helpful!!

Steve Fannin

The employees are fantastic and the customer service goes above and beyond other pharmacies, Melissa in the pharmacy was very helpful getting me fitted for my compression socks. I love the selection of groceries and dairy they have

A Private User

Ive been going to different pharmacies for over 5 years, weekly. And Drug Mart is head and shoulders above any other pharmacy in the area. Theyre lightning fast and very caring about my personal well-being.

Sam Bennett

This is a super friendly staff in the pharmacy. Very helpful and always willing to take the extra steps to help us with our prescriptions. Its nice to find a friendly pharmacy!

Paul Alexander

This place has anything you want. If you have not visited you should. They have a great ice cream selection and even movie rentals! The beer selection is limited but decent.

Richard Riley

Awesome prices and selections, very competitive to larger stores like Kroger, Meijer and Giant Eagle. This is my new go to for most of my shopping needs.

Nicholas Paradis

Very poor lay out, disorganized. But if you have the time to search through they have most everything at a decent price

pim pom

Great store, but the red head smells like fish.

A Private User

Horrible Corporate and Store Customer Service

Denis Laroche

The best pharmacy staff ever.

A Private User

Very helpful and nice!

Jon Lofton

Hey thats pretty good