ALL OHIO MOTORSPORTS

Category:	Motorsports Store
Address:	23361 Aurora Rd, Cleveland, OH 44146, USA
Phone:	+1 440-786-2230
Site:	allohiomotorsports.com
Rating:	3.4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–5PM Closed

Location

Photos 20

Reviews 11

kyle schmidt

Sales staff seems great, but terrible service department. . Took my brand new 2016 Rzr in for a blown/bad fan motor. Told them the fan motor was fried. I had it out of the RZR already and had already tested it. It spun but slowly. They tested it and said it was fine. Then proceeded to tell me it was going to be $525 for them to look at it, test it and reinstall it. Lucky for me the fan died again when they were trying to load it on the trailer for me to pick it up. This was around 12/5. They had my RZR until early January 4 -5 weeks. They said the holidays slowed down the parts order. If it was order on 12/5 or near there, then its before the holiday and the part should have been there in a matter of days or 2 weeks at the most. Bottom line they forgot to order the part. So they had my rzr for well over a month for a blown fan motor (this is a 30 minute job). To top it all off they charged me 1/2hr service ($45) to install the initial motor for testing purposes. No one ever said they were going to charge me for this. Had I known I would have taken the 15 minutes to reinstall the 4 bolts/brackets. When I brought all this up to the service manager Bill he shrugged his shoulders and that was it. I have the 5 year extended warranty on my rzr and this is by far the most convenient location for me to take my rzr, but I will NOT be back. I will go out of my way to avoid this shop and I would suggest you do the same.

Jeffrey Head

Drove in from Ann Arbor to purchase a 2017 Polaris Sportsman 1000 from Jeremy. Could not have been a smoother experience. Great pricing with a straightforward, but laid back selling approach. Absolutely no pressure sale. Very much lived up to the "arrive a customer, leave a friend" slogan. Very helpful and informative about the machine, and accessories, while never "pushing" to just try to sell me something. I needed help loading my trailer - sure enough the guy that walked over and helped me out - Todd, the owner. I did not even know he was the owner except I knew a guy named Todd is the owner. Just regular down to earth guys. Look, every powersports business is going to have a bad review. Someone is going to get (rightfully?) upset over a repair/recall/parts issue. If you only have 15 weeks of summer riding, a weekend or two spent in repair seems an unreasonable eternity. And sometimes there are just issues that come up. Stuff just happens. Do yourself a favor and just call or visit Jeremy or Todd and judge for yourself. I know Ill be calling them again when I need my next toy.

Ahmad El-Solh

The worst service department to service Jet Skis, do not bring your Jet Ski here for anything! Not even an oil change. They had my ski up there for 8 weeks, and never were able to even finish the job, if they say they have a marine guy they are lying!!! DO NOT BELIEVE THEM!!! They have a guy that does it part time once a week if that.... The managers are never there to speak to anyone, and they know how to give people the run around, not to forget their exaggeration in pricing once they knew that this was an insurance job!!! Avoid at all costs!

timothy tallion

THIS SERVICE DEPT IS A COMPLETE JOKE DONT TAKE ANYTHING TO THEM MY BUDDY HAS HAD A JET SKI THERE FOR A WEEK THEY HAVENT EVEN LOOKED AT IT I WOULD SUGGEST TAKING SERVICE WORK SOMEWHERE ELSE THEY ALSO GIVE YOU A FAST PAST WHEN YOU BUY SOMETHING NOT SURE IT MEANS ANYTHING AT ALL !!!!! IF YOU READ ALL OF THERE COMPLAINTS IT LOOKS LIKE THEY ARE ALL SERVICE YOU WOULD THINK THEY WOULD MAKE SOME CHANGES AROUND THERE WORD IS GETTING OUT OVERALL GOOD SALES EXPERIENCE HERE THO HAVE NOTHING BAD TO SAY ABOUT THAT END OF THE DEALERSHIP

Steve Cinch

Very laid back experience. I went in to see a bike that I saw on line. It was there, in better condition that I could have expected. I worked out a painless deal with the salesman and bought the bike. The price was very, very fair for the almost new bike I bought (433 miles on the ODO). On top of this, since its March in Ohio and the weather turned to snow again, they are holding the bike for me no charge until the weather breaks and I can ride it home. I found a new place to spend my hard earned money. I will be back.

Eric Fromme

Took my bike into the Service Department on 2/24 because it was running badly, as of 5/9 all they did was look for OBD codes and replace the spark plugs which I had already had done. Basically, they had the bike for over 2 months and did virtually nothing. many excuses about getting connectors for their digital wrench not once but twice, 3 week lead times. I expect to see more this in any rebuttal as Ive seen in other reviews. Its hard to believe a dealer doesnt have the basic tools to work on the bikes they sell.

Nick Gia

I will never purchase another item from these people again. Purchased a new Polaris RZR XP4 900 from them and i had a problem with my engine not starting. So i took it back to what i thought was a authorize polaris dealer to get it fixed. After 3 weeks i got my machine back and shortly after i find that i blew a piston do to there service department not putting a clamp on the air intake which allowed debri to get into the engine. I have contact the owner Todd and he refuses to take a call to discuss this matter.

Thea Mozingo

Wish that I could give no stars. Took bike in and asked them to try to get it running. They worked on it and I paid my bill. Stopped running while I was still there and they said that it was too bad, they got it running. Asked them to please keep working on it until they actually got it fixed and they told me they were putting back in que and they might start working on it in a few weekday. Awful service! Run dont walk away from this place.

Jed Schreibman

Absolutely horrendous service. Know ones knows whats going on. Service department cant even get here 5 minutes before opening. Was waiting 5 minutes after opening time. Had my jet skis for 3 weeks for an air filter. Still here nearly a half hour later as they search for paper work. Oh wait a minute, new news.... This just in, the filter wasnt ever ordered!!! Worst place ever.

Danielle Metcalf

To the Owner..... this place is the WORST.... I HAD A similar experience..with another car lot in 1999..... I saved up monies to purchase a car.....went to the lot with CASH.... The salesmen took total advantage of the problem....long story short it took me some time to get my monies back.... but I did.... KARMA..... is what KARMA does.... STOP TAKING ADVANTAGE OF PEOPLE....

Jeff Sprague

Purchased a pre-owned Yamaha Waverunner from All Ohio Motorsports. Worked closely with Jeremy and he was great. He answered all of my questions, sent detailed description and pictures as requested that were accurate. He also held the unit until I could make trip from NC for pick up. Competitive pricing and a very smooth transaction! Thanks Jeremy & All Ohio Motorsports!