Category: | Harley-Davidson Dealer |
Address: | 699 Cincinnati-Batavia Pike, Cincinnati, OH 45245, USA |
Phone: | +1 513-528-1400 |
Site: | eastgateharley.com |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–4PM |
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Ashley Dulle
Took my bike in for a scheduled maintenance. Took them 2 DAYS. When I got the bike back it was obvious that they had not gone over my bike at all. They had simply changed the oil, transmission, and primary fluids and then hosed the bike off. When I got the bike home, I realized that they had doubled up O-Rings on all my drain plugs, causing them to pinch and my bike to leak primary and transmission fluid. Instead of driving a half hour back for a couple 10 cent O-rings, I simply replaced them myself. The next time I was in the area I stopped in at Eastgate Harley to let the service department know that I did not appreciate how they took care of my bike. One of the techs-if you can call someone with the skillset of a Jiffy Lube oil change guy a tech, started to argue with me sarcastically asking what did I want them to do about it anyways, and that it was not their responsibility after 30 days. Honestly, I didnt want anything from them, but if they had wanted to keep my business they should have apologized at minimum. You can find me at Powder Keg Harley, or Cincinnati Harley, or Tri County Harley or any other Harley in the area except Eastgate.
PE
perry day
Purchased my first Harley from a dealership and was an awesome experience from start to finish. Brian was professional and upfront from the start. Love my new Ultra Classic! Kenny jr was polite and professional with my brother and myself when there was a question over the extremely loud exhaust that my neighbors adore. You have my business from now on. Thanks again.
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Dennis J. Logan
The part I ordered was in stock at my local Harley Davidson dealer. Because I had a gift certificate from Eastgate Harley Davidson that could only be used at the Eastgate store, I had to buy the item at Eastgate did not have it in stock. It took 6-days for me to get the item.
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Kidd Styxx
I have yet to be to a harley dealership where you stand at the service desk for over 20 minutes and not one person can acknowledge your presence. I will just keep my business on the Kentucky side. Florence and man o war stores near this place hands down
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Hugh Wilson
Always professional and very helpful. The parts staff is very knowledgeable and always helpful. Been buying parts there for 3 years now and the only Harley dealer I go to now.
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Tom Sanders
Best selection of parts in the Cincinnati area. Very friendly and professional
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Ken Fisk
Great people, very helpful got all the parts and accessories I needed.
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Beverly Richards
Ask for Adam! The sales, parts, service guys are #quality #realdeal
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Dan Egan
Dangerous place to go , could end up buying a new motorcycle, lol
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Cheryl Broughton
Needed last minute gifts, the girls were a great help.
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Amanda Broughton
I love coming here they always help us and so friendly
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dawn bryant
Super awesome staff! Always clean and very organized!
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Michael Cook
Great place to get your Harley Davidson on
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John Dean
Saturday cook out , music good event
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Sheila Hutchinson
Customer service is great!
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Chris Hunley
Harley Davidson motorcycle
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Anita Cunningham
Everyone there is awesome
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Amy Waters
The employees are snobby
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Frag_d
Always treated me right
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Min Aedio
Great people!
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Paul Weber
Close to home.
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Russ Rose
Great shop
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Kelly Roution
Great
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Savannah Morris
Great