Category: | Drug Store |
Address: | 4840 Glenway Ave, Cincinnati, OH 45238, USA |
Phone: | +1 513-921-0831 |
Site: | cvs.com |
Rating: | 3.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
CO
Cody Millard
I called to get my prescriptions transferred to this location from the location downtown and add new insurance. I was informed by the tech that the pharmacist did not like their work load and that my insurance would have to be added in person. Anyone familiar with this scenario knows that after adding new insurance your prescriptions then have to be re-billed and then you have to wait for them AGAIN. Im sorry but Im the customer and that is your job. Im sorry if you dont like your work load but Im pretty sure CVS as a company doesnt like losing customers due to your policy of laziness. I transferred my prescriptions to Walgreens not ten minutes later and guess what? They added my insurance over the phone. As a store manager myself I would have a conversation with whoever is essentially turning away business at your location and creating a terrible customer experience.
CO
Cody Millard
I called to get my prescriptions transferred to this location from the location downtown and add new insurance. I was informed by the tech that the pharmacist did not like their work load and that my insurance would have to be added in person. Anyone familiar with this scenario knows that after adding new insurance your prescriptions then have to be re-billed and then you have to wait for them AGAIN. Im sorry but Im the customer and that is your job. Im sorry if you dont like your work load but Im pretty sure CVS as a company doesnt like losing customers due to your policy of laziness. I transferred my prescriptions to Walgreens not ten minutes later and guess what? They added my insurance over the phone. As a store manager myself I would have a conversation with whoever is essentially turning away business at your location and creating a terrible customer experience.
AN
Anthony Gambino PhD
Clean environment, friendly staff knowledgeable enough to answer your questions and prices to fit within everyones budget.
DA
David Drew
i went there and they didnt seemed helpful for my mom
KA
Kay Dispatch
Store was clean, orderly and nice.
NO
No one you need to know
Fast and effective