Sprint Store
| Category: | Cell Phone Store |
| Address: | 931 N Leavitt Rd, Amherst, OH 44001, USA |
| Phone: | +1 440-984-7349 |
| Site: | mobilenow.dealer.sprint.com |
| Rating: | 3.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 15
WI
William Acevedo
Warning DO NOT GO TO THIS STORE...... ON LEAVITT ROAD. I rated the Avon store high, because I didnt purchase my LG4 from them. Which I purchase threw the Sprint Leavitt Road Store Lorain Ohio. Location right on Rout 58 Sandstone Building, next to Blue Sky. Avon corrected the issue that Lorain Sprint store should of done. The Tech didnt have to look at the cell phone, he new right away it was a Bad cell phone----Dead beyond repair....And this was a brand new phone. The Lorain store could have either voided my lease contact or exchange the phone. So the Avon store took it on there own and order me another cell. Threw all of this, because I didnt have a cell until 1/6/16 I lost my part time job. I have to have a work cell for this employment. The Lorain store, I did stop by and question them on there poor quality of service. I was told I need to lower my voice.....or shut up. Very nice Sprint, I can only pray that this store loses business and the doors close for ever...........Lord let them all lose there jobs.
ST
Stephanie Jones
Wish I Did not even have to give them one star!! Terrible customer service, plans etc!! Switched from Cerizon in December and have nothing but issues. Sold me a defective IPhone 6 that will randomly not accept my passcode and screen goes blank! Of course they dont want to refund it, told me I had to pay $416 to pay off defective one and get new!! Excuse Me??! I have to turn off my cellular data to not go over my data usage but then I cant even receive text messages!! Pay the extra money go with Verizon, Im going back! Not worth the headache and hassles and dealing with the sarcastic workers here!!
JO
Josh B
I went to this store looking to renew my 2-year contract. However, I was extremely let down by the two gentlemen working there. They were new and not very insightful but they were assertive. The store had nothing in-stock and had ridiculous mail-in rebates that a sprint corporate store does not require. I will NEVER return to this awful, forsaken franchised store. Please, if your reading this- STAY clear of this horrendous, franchised store front. Just stick with a corporate store, moreover, always ask if a cellphone store front is franchise or corporate!
FA
FarmGirl Goo
Went in for new phone. Walked out with one for me & one for my brother. New lower plan. All because staff recognized our extremely high bill. They save us money even though we didnt know we could get it lowered. Extremely busy day for theme due to iPhone pretty ordersure. They never lost their cool. Multitasking like no one Ive ever seen multi-task before. They were EXTREMELY friendly & knowledgeable... Now if sprint would only get better service maybe my new phone would actually work at my house.
MI
Mike Doran
The employees were pretty nice, however they were excited to get me outta the store so they could close. I came in to get a Sim card they dont carry them. They said to go to best buy or the sprint store in avon. I say if I need anything sprint related I will be going to best buy or a sprint corporate store. Yes I know these cards cost $5 and they give them away for free, but isnt that part of the cost of doing business?
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Demetrius Harris
Very knowledgeable reps in the store who are very helpful. They work with you really well and explains things to you so you really get an understanding on what you want to know. The customer service is great and I would go back every time!
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V R
Very rude store manager. She didnt let me finish what I wanna do say kept cutting me off. I will never sept foot in that store. very rude and she should think twice before talking to somebody like that.
AM
Amanda Leviner
Tyler and Vinnie were wonderful.. They made our experience getting our phones fun and enjoyable.. I will definitely come back here again.
NI
Nichole Barone
the associate I had was so unprofessional. I literally left and got a plan at AT&T for $20 less than what they wanted.
NI
Nicholas Smith
The level of service at this location was unmatched in 10 years at Verizon. And yes, I am a real customer.
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Rey Cedeno
Never had a problem here! Always able to solve my problems when I have them!
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Cristina Ramirez
Sales rep was very knowledgeable and extremely helpful and very nice :)
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Wende Wilson
Amazing tyler & vannie are very helpful loved it
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Jerry Montgomery
Fast and friendly service very helpfull
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Paul Parsons Jr
To pushing