Mock Orange Bikes

Category:	Bicycle Store
Address:	1206 Reynolda Rd, Winston-Salem, NC 27104, USA
Phone:	+1 336-722-6678
Site:	mockorangebikes.com
Rating:	4.5
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 27

Reviews 7

Michael Smith

What I like about the guys at MOB is that they know their bikes and can quickly identify the type of ride that will give you the most enjoyment for any given skill level. Ive noticed several reviewers thought the crew was aloof or not interested. I might characterize it as laid back and non pressuring. They answered every question I had and why they made it based on how I like to ride. They appear to be more interested in getting you on a bike and riding than marketing. I consider this a sign that cycling fans rather than a cycling business. They seem to want everyone to ride and enjoy themselves. Their experience is such that by asking a few seemingly simple questions they can identify the right manufacturer and right price point for you. They dont hype. They dont try to upsell. If the best bike for you is a $400 bike they will steer you away from a $1400 bike and vise-versa. Perfect example. I had to make a choice between top of the line crank and the next level down. The price difference was large but they told me that given my skill level, I would not notice the difference. However, they also said that I would not like the one below that because Ive improved over the years and would notice a difference. They lost a bit of short-term profit but make it up with my loyalty, trust and repeat business. Ive found that when they make a recommendation for me and I ignore it, 9+ times out of 10 I end up deciding I was wrong and they were right.

Brandon Holgersen

Me and my wife commute by bike, get groceries by bike, bike for fun and just get around on our bikes. We wanted to get some more safety gear, so wed be more visible at night so we rode down to Mock Orange Bikes to get some stuff to make us stand out. The shop was pretty, very very pretty. One of the tattooed clerks greeted us quickly and we inquired about reflective vests, reflective tape or something along those lines. We were shown a $75 yellow racing jersey. I frowned at the price and the clerk disappeared. We decided to look around and see what they did have, which was nothing. They had a lot of spandex, a few high end racing bikes, a few fixies and a wall of e-bikes, and a very despicable thrown together place for panniers, racks and bells. Their display for socks was bigger. We left saddened. We went to Pauls cycling afterwards. They were helpful, they told us where to get cheaper vests (even though they could have ordered us some of theirs) and were very nice. We bought one of their more expensive vests just for the advice. In short, if you want to spend a lot of money on pretty things and dont want anything functional or useful then I would suggest Mock Orange Bikes. I hear they have coffee. If you want to go to a shop to get what you need (advice, parts, service), I would go to either of the other two bike shops in Winston-Salem. They dont have coffee, but they do have what you need.

Raynell Holmes

Im somewhat of a couch potato that has reached the halfway point in life and decided now is the time to start getting active. I have been interested in the sport of mountain biking for a while and my wife recently purchased me a Schwinn Sidewinder 26 inch from the big-box store. Its a decent bike but felt inadequate for my size (consider the big box stores have this "one size fits all" philosophy) and lacked features such as speed shift, and disc brakes etc. I stopped in to the store by chance, looking for a bike carrier to free up space in my SUV while enjoying a day out with family, and ended up plunking down some cash for a better kona mountain bike. I am 6 ft 2 inches in height and after riding it a short distance, I immediately realized the benefits. Charlie and the sales staff were very welcoming, informative, and offered Zero-pressure to buy. Its safe to say if you are new to the sport of cycling, this is you place to visit.

A Private User

Awesome shop. I live in CLT but grew up in W-S, so I visit every time Im in town. I do 99% of my own work, and I prefer to save money and order online. However, I find myself buying stuff at MOB a lot more than any other shop. Ill never forget the first time I went in, a gentleman was picking up a brand new carbon wonder roadie. At the same time, another guy was on his way to his fast food job and got a flat tire on his ancient beater bike. Both received the same amount of attention and respect, and that said a lot to me. They have a good variety of bike lines, and just as much gear/parts as any other shop, and Jay and the crew are always helpful and enthusiastic. I bought a bike at closing time the day before a vacation, and the crew stayed open late to finish the assembly so I could take it with me. My favorite shop in NC by far!

Jay Morphis

I dont get the one star reviews. Charles, Charlie, and the rest of the gang at Mock Orange Bikes are the best. I have dealt with Charles about twenty years and, between my wife and I, have bought six or seven bikes from him. He never once tried to upsell us and always gave great tips on how to get what we wanted while staying well within our budget. Repairs and pick-ups have always been on time and spot on. There have been long periods when I didnt go to the store (nothing on them, just doing other pursuits), but I was always treated super when I returned. If you want a bike shop with nice bikes and accessories, knowledgeable people that will put you on the right bike for what you want, knows how to work on a bike, helps you stay in your budget, and treats you right, then give Mock Orange a shot.

A Private User

After reading all the comments about MOB,I have to admit I have personally never encountered the service issues that some people have mentioned here. I have found the MOB guys to be personable,funny,and quite knowledgeable. The guys take excellent care of my bike,and me. As for their rides, yes, they do hold a lot of advanced races,in addition to weekly rides for all levels of bike riders,from beginner to advanced. In addition,MOB is really big on riding safely! In my experience with them, they have been quite encouraging,and patient with me as I get back into riding again. I used to commute an average of 100 miles a week,and rode everywhere else I wanted to go. :) I am looking forward to continuing that life style here! :)

A Private User

Very pretty with nice art and a great layout to the shop, HOWEVER my dissatisfaction close to the same as the previous review. The service is VERY lacking. Slow turn around time with repairs and it seems this is mainly because they dont have any spare parts laying around. Dont look for a 1-2 day turnaround on a big repair. Big waits and non existent spare parts are major blows the this shop being reliable. Update: Destroyed a set of wheels so i call around looking for something with a good shimano hub and a mavic rim. Im imformed all they have is a $900 set in stock and would have to order it. START **STOCKING** THE BASICS! THIS BIKE SHOP IS A JOKE, its pretty, BUT A JOKE.