Belk

Category:	Department Store
Address:	3320 Silas Creek Pkwy #150, Winston-Salem, NC 27103, USA
Phone:	+1 336-768-9200
Site:	belk.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 9AM–10PM 11AM–7PM

Location

Photos 100

Reviews 10

Jeff Huffman

So, my brother from Mississippi gave my 90 year old mother a nice coat for Christmas, but she didnt like the way it fit. She asked me to take it back for her. I went to Belks to return. There were 3 salesclerks standing at the register with a small pile of returns they were restocking ( I guess). I stood there no less than 10 minutes before anyone acknowledged my existence. FINALLY, one of them said "can I help you?" I told them I would like to return this coat. They said can we have the credit card you put it on. I explained that my brother in Mississippi purchased it. She immediately said, "well, I cant give you cash back, only a gift card. Her rude tone combined with the long wait set the stage for a hostile exchange. I said thats fine. She then said would you like a giftcard to which I replied "do I have a choice"? She processed the giftcard and asked me what name to put it under. I said "I guess Bill, since he is the one who bought it". She then said "why didnt you just put it back on his credit card"? My reply, "because you didnt ask me". I then said that would be better. Her reply "its too late, Ive already done the giftcard". Then to make this experience even worse, she handed me a paper and said "here, sign this", turned around and never acknowledged me again. Not a thank you, not anything. Just the rudest service I have had in a long time. Thank God there are still Walmarts on every corner!

Donna Gingrich

I took my son to the mens shoe department. He has had 4 foot and 2 leg operations in the last 3-3/4 years, due to a lawn mower accident. He is missing 2 toes on his right foot. Dave was the salesperson on duty. He spent nearly 2-1/2 hours searching and bringing out various shoes which he thought might be comfortable for my son. We were blessed that we were the only customers in the area for nearly all of that time! Thank you to Belk for hiring patient and caring salespeople!

Tanya Reed

Tanya Reed For the most part I buy the majority of my clothes at Belks but I have 2 complaints....first complaint is the dressing rooms are always a wreck with clothes left in there by previous shoppers and the second complaint is when youre finished trying on clothes there isnt a rack outside the dressing room to hang clothes on that you dont want to purchase and you have to search where to hang them back.

Jordan Burleson

I am a huge fan of this Belk because they have everything. Great womens shoes selection and MAC counter for the wife. Great mens clothing selection for business or casual wear and always are running sales and promotions to save big.

Radin Choopani

The people have horrible attitudes and dont help at all. I will never come back

sta ima

Terrible management staff. I will go to Dillards from now on!

Donna Atkins

Nice however we didnt get the problem fixed.

Roxanne Davenport

This is the only store I shop for me.

Suzan Orchard-Farris

I love this store.

Michelle Reichart

Great store.