Best Buy

Category:	Electronics Store
Address:	3140 Evans St, Greenville, NC 27834, USA
Phone:	+1 252-321-4984
Site:	stores.bestbuy.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 100

Reviews 8

Supremo Zanne

I can imagine imagine ECU Pirates sports games looking SUPREMO on a 4K TV to buy from here! this store is SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO SUPREMO

Joelle Knorr

I purchased a HP Rove desktop tablet which was an open box item on Feb 20,2014...I understand that Best Buy has a 15 day return policy on eligible items unless of course you spend wads of money and are an elite rewards member then the managers Kevin and Jessie will treat you less like a worthless individual who doesnt deserve respect or good customer service...I wasnt able to pick up the computer till the 21st bc Geeksquad had to restore to factory settings...the thing ran great until a week ago which is now 6 days past their return policy and now it freezes up and deletes files...I called and spoke with Adrianna who was quite rude then got passed to Jessie who was an ass and told me if I was an Elite Rewards Member then the return policy would be extended...well I dont know how I wouldnt be Ive spent like $2000 in the past month on your open boxed merchandise...well apparently that isnt good enough and I then got passed to the GM Kevin who was the biggest ass of all, he stated that it sounded like there was a virus on it...I assured him that there wasnt bc I wasnt covered by there so-called tech support, he also stated again about there return policy...which is fine but I said "thats funny because I returned a smart bluray player that was worthless a few months ago and I got all my money back" Kevin didnt say anything to that, just stated that I needed to bring it in and if there was something wrong with it they couldnt return it....which doesnt make much sense to me due to the fact you already said you couldnt return it so why would I waste my time bringing it in and have your computer "professionals" look at it just to tell me they cant take it back...not to mention I have had 2 computers destroyed by geeksquad bc of their "protection" and once I took my virus protection needs somewhere else I havent had any issues....this Best Buy is not the best buy, they have the worst customer service and horrible managers I will NEVER give this store my business again.

Josh Incognito

Walked in this week to look at laptops, staff asked if needed any help before I had a chance to look. Only 2 men were in the laptop area at the time. After some time looking at a dell 11", I had a question about the incorrect price tag. Tag said it was an Intel Core i3 CPU but using the laptop showed it was AMD.... Told staff they go check come back a few minutes later to say it was typo error when the tag was created. I go back to looking, found another I was interested in. While looking it over, the tag for it said it was a Core i3 3120m, the system info showed it was the slower i3 3110m. I tried to bring it up with the staff but were too busy to help me when I approached them. After waiting over 20 mins in front of this laptop, I got fed up and left.

Bolt

So I was in the market for some pretty expensive toys, a brand new desktop, a brand new monitor, and a USB microphone. After searching through their selection online which was easily navigable, I found a amazing desktop, monitor, and the mic I wanted, all for reasonable prices. When I first went here to check out the desktop and such, the person I talked to was very friendly and very informative, I was very into the stats of computers in this man knew these stats as well if not better than me, it was refreshing to talk to someone who knew this much about computer stats. He guided me and my parents through every step, gave useful tips and advice, and it really was a enjoyable experience, in the end I even got to try out the Oculus Rift. 10/10

A Private User

If this Best Buy had any competition in Greenville it would go out of business. They price their DVDs higher in the store than on their website, so if you do an online purchase and pick-up in the store you will typically pay $5 less. Everytime I buy a DVD I have to pull out my phone at the checkout so they can look at the website to verify the price difference. -They also NEVER answer their phone -If you do buy something on the website to do in-store pickup and the item is not ready in their system (8 hours later in my case), even if they have 100 of them they still wont release the item. You would have to purchase it again, and wait 2 weeks for a refund for the online order that wasnt ready (even though it was sitting on the counter).

Margie O

Jason was a true pleasure to work with. I came in late in the day because my phone had been destroyed. Usually a sales associate would just sign you up and charge for a new phone and leave you alone to figure out how to retrieve your docs and contacts and photos. Jason went above and beyond. Jason went "old school" and hooked my damaged phone to a monitor and keyboard and used his vast tech abilities and got all my beloved photos and contacts from my old phone and placed them on my new phone. It took some time but Jason was pleasant and while helping me he also helped his fellow associates and other customers. I cant thank Bestbuy, Jason or his colleagues enough for turning a horrible predicament into a very pleasant one.

Asia Evans Stewart

We dared to visit the store for a laptop the weekend before Christmas. The store was packed! My husband and I glanced at the options first and waited to see if a salesperson would become available. Finally a young lady did, she filled us in on what will work best for us and then turned us over to a guy who could order it and have it shipped to our house.... because I decided to go with one that was out of stock. All-in-all I thought the service and advice was great! Im not sure why the store has a lower review rating. I was very pleased and somewhat surprised we were able to speak to anybody considering the amount of traffic that the store had. A++++

Terouka Cogdell

We tried to purchase a radio system today but due to such poor customer service my husband changed his mind. My husband found the radio he wanted and a sales associate told my husband he will be with him in a minute because he had to walk a customer to the register. After waiting 15-20 additional minutes my husband decided to leave and as he was walking out he saw the same sales associate shopping in the clearance section. We tried to make contact with the general manager but he was not working today. We went to another store and purchased a system.