Category: | American Restaurant |
Address: | 34 Tunnel Rd, Asheville, NC 28805, USA |
Phone: | +1 828-350-7531 |
Site: | locations.crackerbarrel.com |
Rating: | 4.3 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
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rose spivey
I just went to have a nice Friday evening meal with my husband and a good friend at Cracker Barrel. The food was very good I had the Friday fish special but I had asked for biscuits and was very surprised to find there was no jelly on the table. Once our waitress came and brought the check we never saw her again I looked for a manager because he had been roaming the store but he disappeared as well so I asked another waitress if she could please bring me some jelly she said yes but she never did and the few times she came back by her table she avoided eye contact with all three of us. I have worked in the food industry myself and this is not the way customers are to be treated. Not sure I will be coming back to your restaurant.
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Anne McLean
Food was as good as any Cracker Barrel but the service was not so great. We were seated with a new waitress that was clearly overwhelmed with the few tables she served. When I went to the kitchen area to inquire about food we were still waiting on (asked for multiple times including the initial order), she was just standing there talking. She didnt even come check on us for nearly 30min after our food was brought out. Thankfully, another waitress was able to help us out and get refills on all four of our beverages. We left fed, which is the important part, but a little irritated at the lack of consideration and attention shown.
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Christopher Petit
I always order a Country Boy Breakfast... for the last 6 years it is the only thing I ever order while I am at (any) Cracker Barrel... Most of the servers do not know that the Country Boy Breakfast is unlimited everything (excluding steak and eggs)... When I order a refill they happily provide, however when I receive my ticket I always have to mention to them that the breakfast refills are included and they look at me like I have lost my mind. The food is good, the server training needs to be updated. As a customer it should not be my job to educate your employees.
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Casey Holloway
Was told we would have a 35 min wait, after one hr I went in and asked how much longer, they ended up losing our ticket, once we sat down to eat and ordered it was another 45mins before we got our food! I ordered the ribeye steak Medium Well. When the food came my potato was so cold it wasnt melting the butter, and the steak was WELL WELL DONE! I wasnt even able to eat it! And all we got was an apology, by a snotty waitress! Do not think we will eat there again!
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Love Private
Food is great as always but Christine was absolutely rude. Casey politely greeted us, asked how many and asked for a moment to get a table ready for us. Christina walked up while we were still waiting, asked how many and when I told her Casey had it taken care of, she actually said no, Im the only one that gets tables together. How many? Thank goodness Casey walked up right then and said he had it ready for us.
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Anthony Deaver
Not sure if I have an overly sensitive palate or expectations that are too high, but lately my dining out experiences have been disappointments in regards to the food. Eggs this morning were runny and had an overbearing flavor of artifical butter spray. Sausage was alright, but the sugar cured ham tasted eerily like country ham. Cmon folks; they will only improve if we are all more honest about our experiences.
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Sandy McDonald
Horrible experience. Would give no stars if possible. This is not my first bad experience with Cracker Barrel. Service was so so. My silverware was dirty, my eggs were cold and my blueberries had mold on them. The server told me that she took the fruit cut off of my check but in fact had over charged me. I ended up speaking to the manager who took care of the whole check. Just go to Waffle House!
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Chuck Franklin
I had the double meat breakfast at Cracker Barrel with Amy is my server it was incredible so you better stop by and ask for her thanks. Well Im here again and they have a new cappuccino machine and you can order different flavors and different styles of coffee with espresso and server was very helpful and enjoyed it thoroughly..food good as always!
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Amber Branks
Though not the best services ever, tired I think. No managers ever inquired about our experience. Is that still policy? Compliments to all the cooks& prep staff! I know how Hard work it is. But my goodness how tasty our dinners were. Thank you so much. Please keep up the good work. May he all receive good raises soon!
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Marcos Gutierrez
Cracker Barrel has great country style food. The service was excellent. Good tea options which I know includes rasberry but there may be a blueberry option. Last time I ate here I had the country Ceaser salad. It wasnt what I am accustomed too but it wasnt bad. My kids love the complimentary biscuits and apple butter.
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Jimmy Wilhelmssohn
I just had a takeout with trout, slaw, cooked apples, and green beans. Although it was requested, there was no tartar sauce with the order, no lemon wedge, and no butter with the bread. The food was good. It just lacked care, and you always get irritated when youre shorted because the staff dont GAS.
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Diane Kirby
Best Cracker Barrel ever!! The retail staff are super friendly. Judy was extremely Pleasant and helpful also was Tiffany. Our waitress Valene was incredible. Friendly comma warm smile and paid attention to details so our order was perfect. Definitely the best Cracker Barrel I have been to!
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Mike White
Great food, gift shop, staff, blah blah blah. However, its 2016 and time for cracker barrel to get with the times and provide Wi-Fi!! I mean, come on people, even the old timer at the next table is complaining about it! If Trump can be our President, cracker barrel can provide free Wi-Fi!
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christopher vick
Rachel b was amazing! I was here on a business trip on thanksgiving, and although this place was super busy, it was amazing! She was super fast, very attentive, and the kind of person I would like working for my business. Food was amazing! Price was very reasonable!
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sandi gale
I love this place had the chicken fried chicken cheese grits potatoes and biscuits with apple butter I never had apple butter it was outstanding along with Don who made our experience wonderful. First time here I will be back
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Jason Lewis
Very good Country Cooking, GREAT Breakfast meals and GREAT Lunch, Dinner meals. Sunrise Sampler is my favorite for Breakfast! The Meatloaf &the Roast Beef are also great choices for Lunch or Dinner meals.
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Kevin C
I love Cracker Barrel for those southern favorites! Maybe not quite as good as Mom made (or is it!), but these will hot the spot when you need some chicken and dumplings, pancakes, or biscuits and heavy
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Amanda Mattison
I have to say Ive been to a bunch of Cracker Barrels this ones food was so fresh hot and good it was the best one that Ive ever been to just about I went about 7 p.m. thanks Cracker Barrel
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Zoë Dunning
Went there with my boyfriend and we both loved the food. Our waitress was so nice that we were both taken aback, even though hes used to the Southern hospitality.
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Donna Tannenbaum
You know what to expect when you go to Cracker Barrel its always a great atmosphere for the nicest people waiting on you and you can get breakfast anytime of day