Category: | Baby Store |
Address: | 801 Fairview Rd, Asheville, NC 28803, USA |
Phone: | +1 828-298-2229 |
Site: | stores.toysrus.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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SeaAnn
Went for our first baby shopping experience today. Everything was going great until a manager with long red hair and a male store worker started arguing loudly about a display righy next to us. It made me extemely nervous because the male employee was clealry upset as their voices kept getting louder and louder. We quickly looked through the clothes and as we were leaving several employees were disgruntled at the front of the store plainly talking about how unhappy they were with the same manager. Ruined my first baby shopping experience and disappointing to see happen in a workplace environment. Will absolutley not be back. Very unprofessional and unsettling. Great memories to "remember". I tried calling to report the incident as it was an agressive argument that went on for over 5 minutes but automated phone call lead to dead ends and no real soultion service offered. Will be shopping online from now on.
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Jessica ukhn
would not recommend this store due to rude and unfriendly managers. They sure dont care about their customers. 5/27 Came in to buy item that is buy 1 get one 50% off. But store manager denied to take them because she stated, that would make the item free, you can do only one eigher buy 1 get one half off or my $17 coupon that was honored to me by the company. had to wait very long for the manager to come out
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Kelci King
Definitely the best BabiesRUs we have shopped at. The customer service is always great. We had purchased 2 baby trend car seats and installed one before leaving the store. We found out quickly the product was terrible. After leaving the box there, we wasnt sure if we could exchange them. Jonathon let us exchange the car seats with no hassle. He and Megan were very helpful and nice.
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Scott Stevens
Its the only place in town to buy most of these things, so it kind of wins by default, but I suppose they have most of the stuff you could want. You dont feel especially welcome as a father, since everything is labeled all about moms and mothers and theres basically no mention of the concept of fatherhood, but they still sell me things, so thats nice.
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Olya C
Amazing customer service! Had some issues with the stroller and the management of the store helped us 110%. Very pleased! Plus, the stuff is always nice and helpful.
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release360
This place did not sell babies. If the place is called babys r us then they should sell what there title says. Very disappointed
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Amber Bryant
My family went to before store. We buy things for friends or family have baby gifts. Now i not like store for baby stuff.
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Keepthechange
My favorite store for the first 2 years after the birth of my children. Super cute products and clothing.
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Sharon Nigro
This store is very nice. I found everything I was looking for. Clerks were all very nice.
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Clint Clark
Great selection. Better than the Greenville, SC store. Looks sketchy from outside though.
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Pamela Blair
They have so many choices to choose from and have ordered c from Charlotte N.C.
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Kimm Warlick
I love the store. They are a little pricey but have good quality things
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Amber Kirchhoff
Most friendly and helpful service Ive ever gotten at any babies r us
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Jordan Ammerman
Great sales and friendly, helpful staff.
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Jason King
Staff was very helpful and friendly.
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nichole massie
My favorite store always fun
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tamara moiseyeva
Great selections .