Category: | Baby Store |
Address: | 21315 US Hwy 19 N, Clearwater, FL 33765, USA |
Phone: | +1 727-726-6333 |
Site: | stores.toysrus.com |
Rating: | 3.1 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
NI
Nichole Moore
I shop here about once a month and I really love this store. They have a very nice nursing room for mothers and its completely separate from the restrooms! They have tons of quality products at various price points. I always find something cute for my daughter at a great price. We did the great car seat trade in held in September 2015. I found all the staff to be super helpful. We tried 3 convertible car seats in our car until we found the best one. One staff member had to accompany us so we didnt take off with their merchandise. Anyways he was very helpful and when he didnt know something, he found out what we needed to know. I wish I lived closer so I could go more often!
CA
Carmella Martinez
Did not have a good experience with the service here. I ordered a doll house from ToysRus for my granddaughter and they left me a voocemail saying that I would need to bring a large vehicle to pick it up and when I went to get it with a borrowed van, it was very small. and would have easily fit in my car. The very rude cashier that took me at customer service didnt look or ask to see the "required"email stating who would be picking it up and had my daughters boyfriend sign for it instead of me. Anyone could have picked this up after I spent a lot of money for it. It was a bad experience all around. I will not do business here again.
LA
Lauren Gray
HORRIBLE customer service!! I had to wait at the counter while two employees finished their social conversation...I am a first time expectant mother and had registered here..Everyone who tried to buy me something off of my registry it was not in the store and my family & friends were told to go to the Westley Chapel store to buy gifts or have it shipped (and not in time to make it to my shower date)-10% off your registry sounds nice, but who really wants to go out and and finish baby shopping two weeks after their newborn infant has arrived?? GREAT selection of items, but ABSOLUTELY TERRIBLE STAFF AND SERVICE!
BR
Brianna LaCert
I wish that I could give this company no stars. The staff in store was fine to deal with. However, the people at corporate are awful! Ive been trying to order my nursery set for over a week. First they wouldnt honor my 20% coupon on the back ordered items. Ive been waiting on a call from them still. I was just on hold while the agent was supposed to be helping me with my reference number and when she came back from the line she started calling me another customers name and asking me questions about her issue. WORST service ever.
AM
Amanda Brown
I come here every week for the sales and rewards points I get but I dont like the lack of customer service they usually only have 1 cashier up front which make long wait times on line. Usually all the formula canisters are dented and sometimes there are bugs crawling around the open ones GROSS. So I go elsewhere to get the formula. They need more people up front helping the customers.
LE
Leslie Randolph
They are absolutely the WORST team of people at this store. We could find homeless people wanting to work to fill these positions. Something has to change here. I am forced to shop here because it is the only one in the area, except for Tampa. I may just have to take the road trip to receive decent customer service with happy staff!!!
CO
Consumer Review
Store would not honor their clearance signs. The sale displays were vague and were left up to interpretation, where the customer is always wrong. The employees did not value customer service either. I will not return to this store and will go well out of my way to drive to Buy Buy Baby for baby related items.
MA
Matthew Caine
The store is understaffed and customer service is almost non-existent. In all our dealings with this store, there have only been two employees who were truly helpful.
A
A Private User
The staff doesnt seem to be aware of what is in-stock and when you order an item they have no way of tracking the item. Very unreliable ordering, in-store.
JI
Jillian Hopkins
Their prices tend to be higher than other box stores but they do offer price matching for Walmart, Target, and Amazon. I never walk out without a deal.
ST
Steven Parrinello
Clean store and not ever busy. Adequate parking makes it easy to get a spot close to the store entrance. Store is clean and has a large selection.
AL
Alexander Rogalnikov
Very useful stock. I stopped there to grab few things for my friends baby. Decent variety of useful items with good pricing. Worth the time.
RI
Rick Del Olmo Jr
Horrible service. Every employee has an attitude is if the customer owes them something. I have no clue how this store makes money.
EL
Elizabeth Valencia
I love this store. Great store to buy baby products. Somewhat expensive but they have the cutest baby and toddler clothes.
LA
LaKeshia Murphy
Really great experience with Karen and Kari! Thanks ladies for all of your help my husband and I really appreciated it :-)
AS
Ashleigh Bynum
Absolute awful experience. Lady at customer service was very rude to my husband and I. I will never go back to this store.
A
A Private User
Horrible customer service in the store, was charged extra for the wrong warranties 3 times. Love the selection though.
CL
Clemencia Garcia
Todi muy lindo y con buenos descuentos
LI
Liam Mulgrew
It has absolutely everything you need, we found this place right at the end of our vacation.
JA
James Sferrazza
Clean store with a great selection of baby and toddler items, and the staff is very helpful.
ST
Stephanie Griffith
Staff are not usually friendly and the interior of the store just looks run-down and dirty
JA
James Graham
Clean store, plenty of parking, some staff are much friendlier than others.
DR
Dre Lee
Their clearance section is amazing. . they have awesome prices!!
JE
Jennifer Smith
Cashier could have been a bit friendlier and more attentive.
YH
Yhovi torres
Need to hiring smiling people. Costumer service is horrible.
JA
Jason Peterson
Always has the perfect out fit for my daughter.
BR
Brandon Panno
Every baby item you can think of and more...
AA
Aaron Pan
Tampa store has better toy selections.
CE
cesar galvez
Good... Good.....
AN
Anoop Vikraman Nair Suseela
Very good place
CE
Celia Gunter
Very pleasant.
JE
Jeniffer Ortiz
Loved it