Category: | Beauty Supply Store |
Address: | 1051 Beaver Creek Commons Dr, Apex, NC 27502, USA |
Phone: | +1 919-362-3965 |
Site: | stores.sallybeauty.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
SU
Sunny Day
I had a number of poor encounters at the Apex location when I first moved to NC over a year ago. The workers were rude and unaccommodating, I will leave it at that. Even though it was the closest location to my home, I swore to never return to that location . I was in a pinch one evening right before the Christmas holiday, so I sucked it up and rushed back to the Apex location. Even though it was right before closing time, I was not hurried to make my selections or felt any pressure to rush out in order for them to close the store. The girls there were knowledgeable about the products and helped me make my final decisions, in my own time. It was the total opposite of my previous experiences and I was pleasantly surprised. I had to go back the following morning to make use of a coupon I forgot the day before and I had the pleasure of meeting, and chatting with, the new manager, Frances. I found out that the location is now under brand new management (only about a week or so at the time) and that the store has been completely re-staffed. I will be going back to this location on a normal basis from now on!! I suggest all those who had poor previous encounters to go back and try again! I’m glad I did.
MI
Miss Crystal
Amanda was rude! I called at 740pm and wanted to get a pricing and she tells me that they were closed and that she couldnt give me a price. So I asked her didnt they close at 8pm she said yes so I said ok well I will hold on the line so you can do a price check its on 745pm and yall close at 8pm. She began to be rude, and disrespectful. I know its almost closing time but do your job!
TA
Tatyana Monay
If I could get zero stars I would, Very bad service!! Employee who goes by the name of Liz wouldnt honor the sale being advertised and was also heard saying "she needs to leave before I curse her out" after me trying to explain to her that this misunderstanding has happened before as I showed her the ad, but she didnt want to hear it. I will be going back to speak with a manager.
SH
Sharon Baartmans
Helpful staff listened to my needs and quickly recommended two products, which I bought and we tried, like them. Will definitely return here.
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lisa vago
Standing outside on a sat morning at 9:16am waiting for someone to open the store. Not good.
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Marilyn Bell
Friendly staff but doesnt always have the products I need.
MA
Mark Gaye
Friendly, quick, helpful.