Category: | Computer Repair Service |
Address: | 706 New Dorp Ln, Staten Island, NY 10306, USA |
Phone: | +1 718-980-1015 |
Site: | pngcomputers.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Michael Stango
TERRIBLE!! STAY AWAY! I purchased a new PC tower and a solid state drive. I wanted the SSD installed with the operating system running on it and I wanted the 1TB hard drive that came with the tower to be used for storage. I explained this when I called and asked for a price. I was told no problem to do the job and the price was $175. I drop the PC and ssd off on a Wednesday afternoon. I get a call that it is ready to pick up Friday morning. After I dropped it off, I had discussions with a few co-workers (who are much more computer savy than myself) and they told me what I wanted to have done to my new PC was fairly simple to do and that $175 to perform the service was a total rip off. Im not a cheap skate and I already agreed to the price, but nobody wants to hear or feel like they got ripped off. I called a few other places out of curiousity and they told me much lower prices. My mistake for not doing that in the first place. I pick up the PC. I used it a few times since. I now noticed that the 1TB hard drive is not being used for storage like I wanted to have done and paid for. Not only is it not being used for storage (its an easy task on Windows 10 to switch which HD to use for storage) but it is not even showing up. The PC isnt recognizing it. So not only did I overpay...I also didnt get done what I paid for. I saw guys on YouTube do what I paid $175 for in 10 minutes and it was a piece of cake. I shouldve done it myself. You live and learn.
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Robert Abruzzino
I am an attorney at Talisman, DeLorenz & Pinnisi, P.C., a law firm located in Brooklyn, New York. PNG Computers Inc. has been our IT and computer company for the 11 years I have been with the firm. It has always been responsive and thoroughly professional in handling all our computing needs and issues. Pat Mareno and his staff have done a great job in dealing with all types of issues, including re-working our entire computing system and network. The work is always handled very professionally and is completed promptly. The staff is courteous. Pat and his staff have even handled some of my home computing needs, including clearing my home computer of a virus and calling me well after hours at home to assist me in networking my I-Phone with other devices. I give PNG my highest recommendation and would trust them for any computing and/or networking issue.
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Vincent C
I am Very Greatfull and Extremely Happy with PNG computers at 706 Newdrop lane,My computer was severley damaged and they where able to recover all my family photos documents and other important & sentimental data that every other computer repair place on the island could not. PNG repaired my computer and when i got it back i was very surprised because it worked better than new. They have really good service, very professional, curtious and helpful with all my computer needs, they also fixed my broken printer and helped me set up a network for my bussiness. Their workmanship is flawless..I HIGHLY RECOMMEND THEM.
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A Private User
i had a problem with my computer. after calling couple of Staten Island computer shops i decided to bring to png as they said they would take a look at it and diagnose problem immediately. surprisingly, they let me stick around while they discovered what the problem was and while they fixed it. all in all, it took about an hour. they charged me only their bench fee. i was very happy with fast, friendly and most importantly honest service. they also build custom computers and do network install kind of stuff as well as some non pc related things like printer and fax repair.
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Zxkelseyxz Noneya
Awesome experience. I tried to rebuild my old XPS and it was a fail. They had to straighten the pins out on my cpu connection and fix my internal cable connections that were either stretched too tight or didnt have the correct pin configuration. They fixed my computer overnight! They obviously know what they are doing. They are polite and professional. Cant say enough about them. It also feels good to bring my business to a local company. Highly recommend.
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Amy Nastasi
Ive used PNG for all of my computer needs from purchasing a computer to servicing and have had nothing but stellar results for the last 8 years. They are quick, courteous, and go above and beyond to assist in times of crisis when you need your computer fixed "now". Its nice to know they are always there to answer any question and solve your computer problems, especially for computer novices like me.
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matt feltus
A recent trip to PNG computers reminded me that no matter how long its been between visits, that you can expect the same quality service and excellent customer care that they are known for. They are always able to diagnose,repair and explain the issues even to a laymen such as myself. The honesty and proffessionalism does not go unoticed. Thanks again to Mr. Mareno and crew.
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Lorraine Maniscalco
I just would like to say that I brought my new computer to PNG to transfer and install new info. As I am not very computer savvy, your Tech. Vinny was very knowledgeable & patient, & the president of PNG Computers Pat was very accommodating. I would highly recommend PNG to all my friends & family for their computer needs.
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Sandra Kaplan
I have had several IT companies over the years but PNG Computers is by far the best company and most responsive. If you have a problem, they are there. Whether you are a small to large business or for home use, they can support you! Finally I found a company that is knowledgeable on all levels of computing!
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Albert Anthony Schneck
Value, Respect and Professionalism were absolutely exemplified by PNG Computers. My first experience was excellent and looking forward to future business. Its always nice when an Owner (Pat) makes sure his employees are doing a great job!
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Taylor Secondo
These guys were super helpful and super quick. I brought my laptop in to replace the battery and fix the track pad. They had my laptop fixed within a day, i couldnt ask for more. Great service and professional!
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Marie Ingrassia
Just want to say my husband and i were so impressed with Andrew and Vinny at PNG. They were so professional with everything.I thank you Andrew for your patience.You did a great job on our computer.
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ande L
Pat and Andrew are great. We use Datto backup and we did some testing to make sure in the event of an emergency our business could run. Everything went well. Would recommend.
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Gina Milazzo
Excellent service at PNG! The staff is courteous, friendly and highly skilled. We had several problems with our computer and PNG resolved our issues.
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Wesley Eng
Have been using them for the past several years. Always given professional and honest service. Couldnt ask for a friendlier staff.