Category: | Jeweler |
Address: | 106 S Union St, Spencerport, NY 14559, USA |
Phone: | +1 585-349-8300 |
Site: | jwilliamjewelers.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 9:30AM–4PM Closed |
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A Private User
Last year, I went to see John for an engagement ring. He showed me all of my options and ended up choosing characteristics of three different rings. Then he custom made the ring for me out of Palladium which I chose and the diamonds I chose. All of his diamonds are top quality. He made some great suggestions but kept it wide open for me to make my own decisions. Absolutely amazing service! And the ring is amazing! He is now making a wedding band to match the engagement ring, again all custom made by him. He has a wonderful warranty, and we can go back to have the rings cleaned at any time for free. I highly recommend J William Jewelers to anyone. They have all kinds of jewelry from various manufacturers along with their own custom work as well. And the pricing is great too!
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SUSANNE MCMURRAY
Its a small town atmosphere with giant hearts. They let you know they appreciate your business. They go that extra step to make you feel comfortable and want to know what they can do for you. Fresh new impressions are very important when your buying fine jewelry. The Quality of a gem is very important but do is the way its displayed not in the store but in the person whos going to wear it. Service is so important. Its the only thing a store can not sell. They have to be committed to you. At J.William Jewellers they give outstanding service. They are honest and Mary Ann has so much experience to share with you about what greens you want and how to best present them. Thats why I gave J. William Jewellers a give star rating.
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A Private User
My husband went to surprise me by buying me a set of earrings, however before he gave them to me I found a better pair and bought those. He said dont worry Ill just return these and you have the ones you want. When he went to return them apparently they dont accept returns and he was told he had store credit. I have never heard of a successful jewelers not accepting returns - check out cornells, manns, charisma. They all have the policy posted on the website this place supposedly had signs up (probably smaller than my hand in 12pt font) that told of their policy. VERY BAD BUSINESS - and when I called to ask them the lady was a complete B****! Do NOT waste your money here!!!!
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Lorenzo Napolitano
John and his staff are outstanding! My wife and I have purchased many items from him over the years. This store is everything you could want in a jeweler. The staff is knowledgeable, friendly and approachable. You get none of the pushy sales tactics as in the mall stores. On the other hand, his prices easily compete with the big chain stores. Skip the mall and support a local business.
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Wesley Moon
Wonderful owner Ive gone to since I can remember. The only thing im surprised by regularly is how much it costs. Its always less expensive than I would assume. Wonderful people work here, and wouldnt go anywhere else for any watchwork. Whether its a simple battery change, or changing your crystal they have your back.
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Bonnie Harris
I was very pleased with the service I received today. I needed earrings for my niece and they found a perfect setting for the diamonds I had. They also found a perfect setting for a pendant for me. Cant wait to see the finished results.
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Joseph Dorney
This jeweler has helped me out numerous times on little things that i needed done. A few times, i was not even charged. They are such nice and genuine people. I always give them a shot when i am looking for something jewelry related.
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Caitlyn Jenkins
I LOVELOVELOVE my custom made engagement ring! It is the most beautiful ring I have ever seen. I think the owner John was just as excited as my now fiance to give me the ring. An overall amazing jeweler!
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Lance Dumigan
My family has been going to J Williams for many years. A few "big" items but mostly watch repair, jewelry cleaning, etc. They are are very nice people. The perfect small town jeweler.
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A Private User
I was pleased by the attentiveness from the staff and love my ring. I receive many compliments on the gold onyx combo, John is a very considerate jeweler.
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Laurie Zaso
Great service from John McGrath and his staff. Wonderful selection of jewelry and watches.
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kathy smith
The best Customer Service Ive experienced in a very long time !!
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Dan Z
Great jeweler with decent prices