101 Auto Mall Inc

Reviews 4

BI

Bitcoin Artist

These people have the nerve to leave reviews of their own business--this is like a dog licking its own ass. It is as despicable and dishonest as the interactions I had with them and the service they provided. AVOID THIS PLACE!!! Rajni is an emotional, blithering cerebral insufficient, void of any logic and reasoning capacities. I took my car in for a specific repair to which I was quoted for and told that the issues were this this and this. Two hours, later, I received a call from Rajni, informing me that her mechanic found an additional problem which would cost more. Her mechanic told me that he would be finished with job at 5:30pm, and 5:30pm turned into 10:30am the following morning. I showed up the next morning to pick up my car, lo and behold, the mechanic was absent! Fiddling around beneath my car was another man who was not a mechanic, attempting to repair the car like putting pieces of a puzzle together--he looked like he had no clue as to what he was doing. I was told by a dismissive Rajni to come back in 2 hours. When I returned, the puzzled man was sitting, and NOTHING had been done to the car. Me being puzzled myself, inquired as to who he was and why the car wasnt done. She explained, "Hes just trying to fix it. Come back on MONDAY (3 days later) and it will be finished." I let her know that I couldnt do that because I need the use of my car the next day for commitments I made prior to coming to the shop. She then says that shell get someone to do it (ANOTHER MECHANIC). Come back in a 2 more hours. Being a bit perturbed and feeling like I was being given the run around, I decided after an hour had been spent, to pass by the shop, to see if any work had begun on the car. It did! So I gave it another 2 hours then returned to be told (a shake down) by the new mechanic working on the car, that he would get it done in a half hour and all I had to do was "take care of him." I said "okay no problem," and proceeded to ask Rajni to call me when the car is finished. She agreed, and said it would be done around 5:30pm. 5:45pm NO CALL FROM RAJNI! So, in natural fashion, I called her up and she said the car was finished. I took 10 minutes to get over there. When I did, I was so relieved to see the car was not up on the lift anymore and Rajni suggested a test drive. We both went to test it out, to which I regrettably found that the the initial problem was not fixed. We drove around for a bit, enough for her to agree that the issue was not repaired then returned to the shop and she had the nerve to suggest that the reason the issue is still there is because I was doing something I shouldnt be doing. I ignored her, and told her that I cannot pay her the full price for a repair because the issue was not repaired to which she started yelling and becoming hostile and belligerent. I proceeded to tell her that I will pay her half, and I will come back on Monday and get the repairs done provided that she can write it on a receipt. She refused and insisted that I pay her in full and refused my lessened offer. I told her she basically hijacked the use of my car for an entire day and on top of that didnt repair the problem. She proceeds to say that I am calling her a TERRORIST! (I AM SO NOT KIDDING! I HAVE IT ALL RECORDED UNBEKNOWNST TO HER). After having enough of Rajnis shenanigans, I decided to leave, to which she then got some of the other automatons that lurk and hang around the shop to get involved to which one of them threatened to find where I lived and come kill me! (I am not making this up!!!!) I later learned that that wheelchair bounded individual who made that remark was Raju ("the owner of the shop" and reviewer on here as Roger). She then decides to call the cops. I then thought to myself, "okay. Im not going to leave because I dont want it to appear as theft." Too much to finish. STAY AWAY! I PAID $300 FOR A CAR THAT WASNT REPAIRED!

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CO

Coko Luks

@Bitcoinartist5891 I am so glad someone is speaking out about them. I had a very similar experience with them. Im from the community and I thought going to people from my community would be the best idea. I was sadly mistaken. I cant go into great detail like you LOL but people should really be wary and do their research before going this place. The woman doesnt seem to have it altogether and their price makes you feel like youre being had. Shes goes in the office or on the phone and talks to some shady looking guy and comes back and gives you a price thats over the top. I didnt like the price and was trying to negotiate with her and she tells me to find somewhere else. Never again.

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Roger Mohnani

Excellent service clean cars

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Tejinder Singh

Best dealer

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