Category: | Pet Store |
Address: | 1596 W Ridge Rd, Rochester, NY 14615, USA |
Phone: | +1 585-621-0890 |
Site: | petsaversuperstore.com |
Rating: | 4.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Jeremy Bagley
I love Pet$aver superstore. They have a amazing selection of food that Id actually want my pet to eat. My dog is part of my family and it is my responsiblity as a pet ower to make sure hes getting the best possible product. With all due respect to the one bad comment about this place; if you didnt bring your dog into a store and let it pee all over the place, then the sales clerk would likely not have had to track you down. More than likely youre that same kind of person who doesnt clean up where their dog # 2s and then get all shocked and offended when the owner of the lawn comes out and asks you to pick your dogs s--t up off of his lawn. Pet$saver is great. Im glad the owner said he stands behind his employees 100%, not a lot of people with those kind of values left.
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A Private User
I went to this place one day and purchased a guinea pig and the people working said they could hold him for us for a few days until we got a cage and had everything setup for him. We had been searching for like 4 months to find the perfect friend for our guinea pig at home. We then returned to the store 2 days later to pick him up and they had sold him to somebody else later on that same day we purchased him. Needless to say I was furious, they did give me my money back but then stood there and tried to justify it and then blaming other people. I will never return to that store, I have worked in alot of retail, management, and customer service jobs and am very upset at how I was treated.
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Hailey Gravelle
My family has been going here ever since there were fish for sale. It has always been a delightful experience with a great and personable staff. They have a very large variety of healthy things to get for your dog or cat. They have great prices and their points system is great! The only catch is that they dont sell fish anymore, they havent done that in years, and that they dont carry too many things for fish, reptiles, birds, or other small animals. Youd best go to petworld instead for your small animal needs. Other than that, the service is wonderful and I enjoy going here very much.
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Joaquin Calcines
My dog Chloe and I both love shopping at Pet$aver. The employees are very friendly to both of us (though I suspect they like Chloe more, but I cant blame them), and always very helpful. This is one of the few stores in the area that sells good quality food and treats, and the only store Ive seen around that stocks Lupine collars (Guaranteed for life, even if chewed), and a good selection at that. It also makes me happy to support a locally-owned business, and one that treats its employees well.
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John Chhun
Very friendly and helpful employees. They all seem to be happy with their job and their love of animals show. Prices are great. They do buy to get 1 free with upc codes on the back of the dog food I buy. Making it the same price per lb of the cheap stuff at Walmart the owner of her mommy was feeding her. The lupine leaches and collars are lifetime warranty... even with my puppy chewing through them. Thats a $ saver right there. Love pet saver.
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Colleen Raimond
The staff is very helpful and instead of selling animals they offer ones for adoption from Lollypop Farm. I adopted a rabbit from here and they were extremely helpful and patient even though I wanted to do a "meet and greet" with my current bunny. Also, I have my dog groomed at this store and the grooming staff is amazing, reasonable, and friendly. The selection of pet supplies and foods are also fantastic at this store.
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Ursula Hink
Just remodeled! Has wide selection of food and supplies for dogs and cats, and an average selection for small animals and birds. Staff is helpful with carryouts! Has a self-serve dog wash. Holds adoption days in conjunction with Lollypop Farm. Otherwise, this location does not regularly have animals to purchase. This store also has automatic doors to make carryout easier.
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A Private User
I would not even consider shopping any place but this store. The staff is friendly and knowledgeable, the prices are great and the customer service is WAY beyond what you normally find today. There is never a problem if you have to return a product and my Schnoodle is always welcome there. I think youd have to go far and wide to find a better place to shop!
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Nic Hammond
Everyones always very friendly and helpful. Washing stations in the back are well-kept and you get to use whatever shampoo you want for your dogs! Theyre really a back-saver if you dont have a good setup in your home. Food is of a good variety, and they always stock the natural, more expensive food we give to our pets. Conveniently near other shopping too.
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A Private User
Best pets store Ive been in anywhere in the USA, and Ive been in a LOT of places. The employees are awesome, selection is great, prices are comparable or better than the chain stores in a lot of cases. Usually the prices are higher at locally owned shop but not this one. Support the local economy and shop at this one.
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Kmbrly Ryn
Amazing staff, they are very willing to help and their passion for animals shines. Specialty pet items, and foods. The dog wash station is fantastic! You can accrue reward points for yourself or donate them. Local pet rescue organizations frequent on the weekend. This company gives back to help our community.
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lafler2000
I can remember when flea medicine for cats was $7, now PetSaver wants $85 for 6 treatments of flea medicine, TALK ABOUT PRICE INFLATION!!! PetSaver isnt actually saving you money are they? Wont shop there again! Look for deals online, you can find it much cheaper! Im a better pet saver than PetSaver!!
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A Private User
I buy all my dogs food & treats at this store. I also take her to the groomers there. They are reasonably priced and actually listen to how I wanted to have her trimmed. I was extremely pleased with the price and her hair cut when I had her groomed there. She has more appointments lined up!
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Joe Black
Professional staff and great selection of products. They stock some top of the line brands of pet food that are much better suited to high-performance breeds (first responder K9s etc) than the typical garbage you see advertised on TV. Worth checking out.
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Julie Alberts
Best place to buy pet food and accessories. Great selection, mostly healthy choices and some of the most helpful staff around. Ive been a loyal customer for years and really appreciate the owners commitment to helping local pet charities and shelters.
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Sean VanAuker
The person that rated it poor/fair is a moron and I would bet my life that never happened. This store has the best products and customer service out of any pet store Ive ever been to. Great prices and great selection.
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Lynne Hollister
Prices are great. All staff are very knowledgeable on everything animal. Everyone is very helpful there.
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David Howell
Great visit staff was very helpful and friendly especially Corey thanks for the cat advice on the food
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Tammy Priestley
Every time I go to petsavers the staff is always friendly and the store is always nice and clean.
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Ken Hodkinson
Provides many food choices for a wide range of animals and a wide range of animal-control devices.
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Albany Troy
They have a wide variety of healthy pet food and snacks. Every employee is friendly and helpful.