Gadget RX

Reviews 9

TA

Tani Klein

This has got to be, hands-down, the worst cell phone repair show in NY. I have brought my phones in over the years to various stores, even fixed some myself, but never had a bad experience. I brought my S7 Edge with a cracked screen in for repair this past Friday - dropped a deposit so they could buy the parts to repair the screen and committed to paying over $400 for the repair. The gentlemen at the desk said they would call me when the phone was fixed. When Saturday and Sunday came and went with no call, I called to hear that my phone was ready, yay! I get to the store to find that the docking buttons were not functional, they worked sometimes when pressing very hard with two hands. They agreed it was unacceptable and said they would rework the phone and call me when its ready. 4pm today and still no call so I ring them back to hear they are mid-process fixing my phone (again). They call me an hour later with bad news. They broke the screen when trying to fix my phone. They give me two options take my extra broken phone back and get my money back or have them try again to repair (another few days with my phone and no solution? No way) So I went in with a slight crack in my phone glass only and now have a phone where the whole front is coming up off the device, the LCD is damaged and is rendered completely un-usable. I strongly recommend you look elsewhere for phone repairs. Youd be better off throwing your phone against the wall, it would do less damage than Gadget Rx.

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FR

freestyle king

Brought my 5S into there for them to fix my screen kid at the counters a burnout name is Ben told me would be $100 gives me a receipt for $109 talking about tax called me up 20 minutes later saying the buttons broke going to be another 30 I figure OK since I need my fingerprint scanner wouldnt be a problem so now Im in for 139 I show up the kid then comes out from the back and hands me a phone that looks like an 4 s I had a Goldbutton and my fingerprint scanner worked hands me my phone with the silver button screen was fixed but my fingerprint scanner dont work I knew it right off the bat once I seen the silver button I tell him about it he looks at me like Im a retard and tells me its going to be 142 something I handed him 140 witch was way over priced and told him I was not happy and I walked out my advice if you go to this place asked to speak to somebody in the back and make sure the name is not ben .

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MI

Michael Moore

I cant even adequately express how talented these guys are!! I recently had my desktop computer , which was dead as a result of hurricane Sandy, repaired there. I dropped it off with a super friendly and knowledgeable guy named Mike. He explained that it would be at least an hour till they could let me know if they could fix it, ONE HOUR, I almost passed out at speed they promised. Well, I went home and in less than 2 1/2 hours I got a call telling me that my computer was fixed and checked out and ready to be picked up!!! The cost and time were a fraction of the cost I was given by Geek Squad. I got it home hooked it up and it is good as new! They fix all types of electronics including Iphones. You will never have a more satisfying experience with repairs as you will with this place. If there was a higher rating than excellent I would give it to them!!

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AW

Awesomedog79

I have been here many times to fix my IPhones and IPods and let me just say that they have the best customer service =D The prices are very low for such good quality repairs. They get the job done right! A guy named Andrew (owner of the store) helped me with all my problems. He is very patient and know what he is doing! I brought my IPod in a couple of weeks ago with a cracked screen and in a hour and a half it was like brand new and ready to use! I give this store five stars! Great customer service, great repairs, low prices, quality replacement parts, and great atmosphere! If your going to get your device fixed you cannot get better then this. Thank you Gadget-RX

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AL

Alexander Liberman

I had an absolutely amazing experience. I have an LG phone, which after calling around, not every store services. Gadget RX wasnt the cheapest, but they came off as the most professional over the phone. I explained that I run my business from my phone. So, minimum down time was desired. They called me when the part came in. They even stayed after hours to accommodate my schedule. The first replacement screen wasnt perfect, they pointed out the problem before i even noticed it and promised to get me another one by the end of the week. When the new one came in, they worked with my schedule again, changed out the screen, and its great! Thank you so much!

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PA

Pavel Gromov

Had a terrible experience. The person knew nothing about phones and probably used a DIY youtube video to fix my phone. He used a cheap Chinese screen as a replacement which broke in my pocket and they messed up the microphone and the phone call speaker on my phone which no longer work because they know nothing about how phones work. I asked him how much a screen cost to do it myself and he said $75 and then i looked it up and he used a $30 screen. This place rips you off and your screen will probably break easily again after this place and they take no responsibility if they completely ruin your device. Dont go here.

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JO

Josh Kaye

Gadget RX saved my day! I had an iPhone 5s which was in broken into 3 pieces subsequent to being run over a few times after falling out of my pocket while biking. I had apple care so i wasnt concerned about fixing it but i was very concerned about backing up my photos before i swapped it out at the apple store. They were able to temporarily connect a new screen and battery and some other things to get it running and successfully did a full backup on my lab top which I brought in. They did all of this promptly and for a very reasonable price. I am so thankful they were able to preserve my photos.

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MI

Mike Nogan

My name is Mike Nogan, I came into Gadget-RX 9 months ago to repair my iPhone and had the most satisfying customer service from Andrew and his staff. Now 9 months later, I came back to buy a used phone and experienced the same excellent service. Andrew took a lot of his time to show me all my options and help me decide what phone is best for me. I cannot express how happy I am to know these guys considering all the repairs and services they offer. I recommend Gadget-Rx to anyone in need of a repair. Thanks again!

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JA

Jane W

Used to use them and they WERE great. Then they couldnt fix my computer. They said they fixed it and that it was something that I was doing that kept bringing up the same error. They told me that they would work with me to get problem fixed then they changed their mind. Andrew, the owner, was rude and arrogant. They ended up wiping my computer clean and didnt back it up. He was rude about that too. I am lucky that I got my computer back at all. DONT USE THEM! YOU CANT TRUST THEM and THEYRE RUDE!!!1

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