Long Island Kawasaki-Yamaha

Reviews 6

MI

Michael Broadway

I would not recommend going to this for the sale of your motorcycle. This store presented an initial selling offer to buy my bike based on the year and mileage on the bike. In conversation with a salesman named Michael, I asked if selling additional items on the bike such as a steering stabilizer, frame sliders, anodized levers and flush mounted lights would increase the offered price, he agreed that there would room to negotiate based on what he called "goodies." Being an attractive offer, I pursued the sale and when I arrived at the shop, the salesmen were content with buying the bike; the bike was per the picture I sent and as described in our conversation. I let their mechanic test ride the bike. When the time came to talk about the final sales price, the sales person I dealt with walked off, and in walked Zeus. I was low balled on the initial offer and told flat out that there was no room for talking with the price. When I mentioned that I had previous conversations about the value of the bike with their sale person Michael, he refused to comment. When I mentioned that we spoke about the sale of additional parts on the part, he repeated his low ball offer. I mentioned that I would have taken the parts off myself prior to coming, he told me keep them-- but my garage was 200 miles south of this store. Trailering the bike back down would cost more money in tolls and gas, and then re-trailer it back. I trailered my bike for the sole reason of this sale, based on my conversations with Michael, and they knew this--I took a bath on the sale of the bike. What disappointed me with this sale was the fact that I had asked about taking off certain parts prior to the sale, and that we talked about the dealer book value prior to coming to store. To me it is bad business to negotiate a deal with someone to get them into the store and then low ball them at the end of the deal, and for that reason I wrote this review for buyer beware.

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VA

Valerie LiCausi

Repair shop is incompetent, two months down the tubes. Had a code 42 this summer come up on my dash of my fjr1300 which references the speed sensor. Made sense as my speedometer stopped registering MPH. Service ordered part and made my appointment. Brought bike in, had it for a day, asked me to pick it up, not fixed as they got the wrong part and had to order it, take a week to get. OK, so far acceptable. One week, then two weeks, why the delay? Told oh you know its coming from California, maybe didnt get shipped promptly. Three weeks, can you check where my part is? Oh Billy ordered it, you have to speak to him, but hes busy. Fine, have him call me. Two days pass no call. I call again, still cant get to speak to Billy. Next day call a third time, and I get to speak with Billy who tells me, he has NOT ordered part because he whats me to bring in my bike when he has another fjr1300 in the shop to use as a comparison for his testing so he can figure out what the problem is. The following week we make an appointment, but it rains, so appointment is canceled, will have to reschedule when the other customer schedules his repair. Four weeks later, yes Im a nut for entertaining this fiasco, I give up on Long Island Kawasaki-Yamaha and Billy as they never called me, and I take my bike to a Mineola dealer who same day confirms I need a speed sensor, orders it, gets it, installs it immediately and off I go. Note that the bad speed sensor plate was bent which could have caused its failure. So how does this get bent in the first place? This part during a tire change could have been mistreated. Guess who did the only tire change on my bike. Enough said. DO NOT PATRONIZE Long Island Kawasaki-Yamaha. Sincerely, Frank Licausi

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SC

Scott Paladini

I have a mint 2012 used bike with low miles that is valued by both NADA and KBB at the SAME PRICE another 2012 used bike Long Island Kawasaki has in their used bike inventory located across the street. I wanted to trade - I anticipated with a small amount of extra cash to grease the deal along as Id be losing money on all of my accessories. Suddenly, according to some comical resident Economics Professor cum sales dude, "Zeus," my bike (with $3000 worth of accessories) is valued at only the trade-in value while their bike is magically worth $4500 more at a number higher than high retail value! Holy crap!!!! I may not be a Wharton MBA, but Ive NEVER been so insulted. Hey, I have a firm grasp on capitalism just like the next guy, but this was completely laughable. How they keep their doors open is beyond me, cause business people they AINT! Unless, that is, they predicate their entire business on customers with IQs less than 75 regularly walking through the door! For me, this is the number 1 reason only 1 out of 27 motorcycles purchased in 36 years of riding have been purchased in Long Island dealerships! Back to the Carolinas to shop!!!

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MA

matthew miller

This has got to be the worst dealership I have ever worked with in my life. Found a bike online (I live over 400 miles away) and tried to negotiate a fair offer only to be told on the first response to go pound sand and that I could not afford a used bike. I was taken back (not that I am wealthy, but I can afford nearly any motorcycle out there without question). Customer service was pitiful. Not even worthy of 1 star. Absolutely horrible. This was followed by emails calling me a walking penis (which made me laugh) and other vulgarity. Not sure about me, but this is not how I would allow my personnel to conduct business. One less sale and one less person to pass along a positive experience. I bought a bike from another dealer who knows how to treat customers. Long Island Kaw-Yam has at least one douche working for them. I hope for their sake they take care of that.

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CA

candice sutton

Let me say my experience was great Ive shop here in the past and that was 2008 I brought a KLR650 the first year they changed the body style on the KLR and I had a great salesman then and a even greater one now Not only did he have great costumer service but he even gave me the best price I could ever get on my new 2016 KLR650 camo I will always purchase my bikes from Long Island Kawasaki and I recommend any one whos looking for a great deal go there and ask for Zeus Youve gain another faithful costumer From Terrance

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DI

Diego B

Zeus is an untrustworthy salesman. We reached an agreement on the purchased of a new motorcycle. We had a signed contract, and my insurance paperwork was complete. I was ready to pick up my new motorcycle. At the last minute he called me to tell me the deal was off. Im certain he never intended to sell me the bike at the agreed price. It leads me to believe that Zeus leads a sad, lonely life. He enjoys wasting peoples time. Karma is real, I got the bike I wanted from a reputable dealer and Zeus will always be a 2 bit sleezy salesman.

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