Food Universe
| Category: | Supermarket |
| Address: | 196-35 Horace Harding Expy, Fresh Meadows, NY 11365, USA |
| Phone: | +1 718-423-9589 |
| Site: | keyfood.com |
| Rating: | 3.4 |
| Working: | 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 6:30AM–12AM 7AM–9PM |
Location
Photos 93
Reviews 41
MA
Maureen Marsh
Terrible customer service. Rude and nasty. Went shopping there yesterday to purchase cake that was marked on sale Reggie price 5.99 Sale price 3.99. I ended up at broken register so couldnt see items being rung. After check out I reviewed receipt to see if was charged wrong price. The employees first told me item us marked 5.99 so thats what I was charged, the office person went to check price. SHE TOLD ME I READ SIGN WRONG AND IT SAID RUM CAKE 3.99. I KNEW WHAT I READ SO I ASKED HER TO WATCH MY BASKET, I WENT TO CHECK - SIGN WAS REMOVED!!! WHEN I GOT BACK TO MY BASKET OFFICE PERSON WAS GONE - AFTER SHE AGREED TO WATCH MY BADKET!!!!! I WAITED ON LINE FOR CUSTOMER SERVICE ASKING FOR FOURSTAR WOEM WHO HELPED ME , THEY REFUSED TO GET HER. WHEN I WENT THRU EVENTS - STORE REP TOLD ME I SHOULDNT HAVE TAKEN PICTURE!!! I RESPONDED "ARE YOU KIDDING ME" AND ASKED HER IF SHE WAS SEROUS? SHE LAUGHED IN MY FACE!!! I WALKED OUT VOWING TO NEVER SHOP THERE AGAIN
A
A Private User
"Rude Cashier named Gil" I was in this Waldbaums and was twice rung up by this cashier "Gil" He is very rude and asks questions about your personal life and smirks while doing so, as if he thinks hes being funny. On another occasion when i was shopping there I went to a different cashier as to avoid seeing "Gil" and he just would not stop staring at me, I mean he stared at me until I left the store, I dont know what this guys problem is. I see him talking to the manager a lot and it seems he is a very valued employee there which upsets me, enough where I am considering switching Waldbaums. Also they rarely restock sold out items, they restock about maybe once a week.
JA
Jay Senise
New Name for what was a now closed supermarket chain. And while I am not 100% sure but I believe Food Universe is either affiliated with Key Food or is buying out/changing the name from Key Foods to Food Universe. That said, this store is a little on the small side. It is clean and the produce selection is pretty good especially in relation to the overall size of the store. Good sales and friendly staff. Lines moved along quickly. I was happy to see that there was NOT employees standing around while one cashier tried to check everyone out. That behavior is very common at supermarkets. Overall good experience.
EJ
ej shortell
I do not like shopping at Waldbaums. Every time I go there, you have to watch the prices because the sale items never ring up properly. The cashiers are always rude. Waldbaums is now owned by A & P. The quality of the food has changed. If an item is not on sale then it is going to be expensive.
ST
steven Rosner
There is a sharp store-manager,that has really tried to improve the selections,the price:,even the orderliness and the cleanliness of this traditional supermarket. It still needs further improvments. This former Waldbaums suffered from years of neglect,and indifference to their customers.
GL
Glennes LeggoMyEggo
A wide variety of fresh produce. The aisles are a good size to make 2 cart traffic possible. The staff was friendly & informed as to where items were. The market was also well lit and clean. The checkout process was pretty fast. I was disappointed in their seafood section.
AL
Alexander George
They always have a problem with the check out area. They either do not have enough cashiers or there is problem with the machinery. The food in the Supermarket is ok, prices fine. Unless you arrive late at night, do not expect to get out too quickly
DA
David Kim
Looks like it was in its prime back in the 90s. Everything looks a bit old and dilapidated, and there were a few flies around the produce section, doin their fly thang. Otherwise its just another supermarket but one of the few in its area.
LU
Lucy
I love this place for plums, peaches, nectarines, fresh corn, fresh salad and greens. I bought a family pack of steak and it was amazing!! Very fresh; once cooked juicy and tasty... a bit pricey but its totally worth it.
?
노무현
TERRIBLE EMPLOYEES.. one of the employer ran and screamed at the back of my car because I didnt make her way to go through the aisle at the checkout... seems like they have no ethics to be in the workplace.
TE
Terry Naso
Dont shop here much. Only in a rush or in a bind. Why? I work in Stop & Shop 31-06 Farrington Street, Flushing, NY. However Key Food was good for the last minute and close to home.
SA
Saurabh Chowdhry
This store is horrible. Waldbaums was so great. Why do you now buy bananas in the plastic coveting? They are always blackend.let them be out like before, I HATE THID NEW STORE !!
DE
Dennis Hopper
One of the worst super markets Ive ever been to. An ugly store with rude cashiers, empty shelves, and old fruit. Hmart is cleaner, cheaper, and their employees say hello to you.
DA
DANIEL WALSH
You will never find better prices and variety in the produce section. Good store and good people working there. My one complaint is an almost non existent seafood department.
JU
Julia Yoon
The manager or worker there helped me immensely in finding an ingredient during the Thanksgiving prep craze. Thank you so much!!! I really appreciate it.
MA
Matthew Reifler
We prefer other grocery stores, but this one is close to us. They had what we needed but nothing special. Good proximity to other stores in the complex.
ED
Edwin Mora
The have improved their fruits and veggies section and have installed new refrigerators and freezers. It is an improvement over the old market.
DA
Dave Meketansky
Prices are comparable but the layout is annoying and things are oddly organized. Prepared foods/bakery/produce leave a lot to be desired.
DA
Danny so
This place insults your intelligence with poor customer service and small selections. Quite possibly the worst supermarket Ive been to.
C.
C. W.B.
rude rude cashiers since when do cashier get to be so nasty to customers. No wonder people are running to H marts
FR
Franklin Silver
Local market with a large selection, but, few organic items, no grass fed meats, other Paleo friendly items.
MI
Ming Liu
经常有打折，食物多样化，品种齐全
FO
FORZZASICILIA
Best place to work at, but the customers are rude and pick arguments on the little details.
AJ
Aj B
They just took over Waldbaums and covered previous price tags with higher ones, what a joke
ST
steven chetram
Crammed and crowded. Just doesnt go well with each other. Good prices and sweet people.
ME
Melissa Tufarella
Great employees, fully stocked, clean store.... I shop here sometimes a few times a day
JE
Jeiris Ferrer
Its poor quality and significantly more expensive than other supermarkets in the area.
CH
Christopher Santana
Layout is confusing. Even employees dont know where things are. And I cant blame them.
WI
William Velanis
Huge selection of fruits and vegetables. Great variety of products including ethnic.
UM
Umar Zaidi
Great variety and assortment. Great prices as well. Location amongst other stores.
MI
Michael P
Always has everything I need when I need to do some last minute grocery shopping.
AL
Alan Kanen
Nice selection and layout. Bathroom available up some stairs in tear of store.
RO
Robert Presar
So far, the new owner let NINE Full-time Waldbaums employees go. Bad start.
SA
Sam Wong
Market has gotten better since changing from Wald balms. More fresh produce
J.
J.H. Lowery
Decent meat selection and good location from me. win/win situation for me.
DO
Dominic Lo
Scallops were on sales. But I couldnt find it and no one was available.
LU
Luis Vegito
But supermarket they have more varieties and also a clean one to go to =)
NI
Nilsa K
Parking can get crazy on the weekends but all the stores are great!
JO
John Brandt
What can I say that hasnt already been said. This place is bad...
DA
Daniel Robinson
Great prices and selection...close to highway...not too crowded.
MA
Mary jo Sluder
Large variety oh fruits great prices and variety of ethics foo
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