Cold Stone Creamery

Category:	Ice Cream Shop
Address:	11 Merritt Blvd, Fishkill, NY 12524, USA
Phone:	+1 845-896-0200
Site:	coldstonecreamery.com
Rating:	3.6
Working:	1–9PM 1–9PM 1–9PM 1–9PM 1–10PM 12–10PM 12–10PM

Location

Photos 56

Reviews 11

Lord Crumb

September 24th 7:10-7:15pm (Please check security footage behind counter, I am under the impression one of your employees is tampering with your customers ice cream and another is accomplice to it) I would give a 0 star. My friend and I go to get ice cream, three employees working, 2 up front. I smile and incline my heat to both girls up front and am ignored although they are clearly unoccupied. We both wait patiently, finally a girl who had obviously been busy in the back comes up to the front in a hurry and one of the original two finally addresses me asking my order. She was very short with me and seemed very annoyed (rolling her eyes) when I asked for a milkshake. It took about 7-10 minuets for my milkshake to be prepared in which time there was quite a bit of giggling at the very end and I saw in the reflection of the glass door the girl remove a flat drink top from the milkshake and replace it with a domed one. She gave me little more than a grunt in return for my "Thank you, have a good night" when she gave me my drink but I still gave her the benefit of the doubt. When I walked outside my friend warned me that he heard the 2nd original girl say to the first who made my shake: "I cant believe you just did that!" so I threw it away. This is the first time I have felt the need to do that with food and I am quite upset as it was an expensive treat and it went completely wasted. All of these factors together make me believe that I was not wrong in believing my drink to be tampered with. I would suggest a review of security footage to confirm and that, if it is true, immediate action be taken in order to prevent any other patrons meeting with similar misfortune. I, for one, will not be patronizing this business again in future.

John G

This is a typical "fast food" type of ice cream place. The workers have always been friendly every time weve gone here. The service is fast and the employees seem knowledgeable about the prices and specials. The ice cream is just average and is no different than getting a tub of ice cream from the supermarket. Other local places seem to have more of a homemade quality of ice cream. The perk here is the customization - theyll mix whatever toppings you want into the ice cream while you watch.

Beef B. Wellington

absolute trash. this is not the first time having a bad experience at this coldstone. i have never left a bad review but if youre debating between store bought ice cream or going to this coldstone, your best bet is to run into walmart down the street for a pint of haagen dazs. the owners and employees are unpleasant, rude, and have no type of customer service skills. health department needs to visit. i rated 1 star for effort. but this really deserves a negative 5.

Evan Gessner

went to get icecream tonight....sign on the door say they close at 9 and website say they close at 9. Get there at 750 and they are closed. I can see them inside so I called. They said they were closing early and thats why the doors were locked. I asked why and they said they were just closing early. Very disappointed and horrible for a business to just close for no reason.

Sean Banks

I love this ice cream place. I have yet to have a bad blend here. The staff were excellent and I enjoyed the outside seating in this beautiful weather!

Geralyn Marie

The girls working were very helpful and patient with my indecisive boys! Good ice cream and love how they mix in the toppings!

abn alyemen

It said they close at 10 on Sunday but I was there 9 and they were closed. Bad business

LCD PLASMA INSTALLATION

Way over priced. Not a huge fan but will go once again and give another try.

Owen McGinley

Good ice cream, and fast service most of the time.

Marc B

Fast service great ice cream.

Stephanie Clermont

They need more employees!