Category: | Gift Shop |
Address: | 5114 Avenue N, Brooklyn, NY 11234, USA |
Phone: | +1 347-587-7500 |
Site: | ediblearrangements.com |
Rating: | 1.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
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Lori B
My sweet niece sent me an arrangement from this store as a thank you for dog sitting her puppy. The arrangement arrived addressed to Lori. No card attached, no way of knowing who sent it. After finding out that my niece sent it, she was horrified that they sent me the wrong arrangement and that there was no card attached. My niece contacted the store and told them what happened. Thats when edible arrangements started calling me! They called me and wanted a picture of the arrangement-- so i sent it to them. They wanted to know how the fruit was-- i said i didnt eat it because i didnt know who sent it. They called again to say that my niece definitely ordered the one they sent, and the she made the mistake! They also said they specifically remember attaching a very very small envelope to arrangement which contained the card. My niece did not order what they sent, and there was not a very very small envelope attached. I think they are a bunch of incompetent, rude people. Why are you calling the recipient of the gift? Why would you try to make the gift giver out to be the person responsible for your mix up? Please save your money and your time and shop elsewhere. Unless you dont mind the gift recipient receiving numerous calls about the wrong order you placed. Its such a shame, because the fruit is really delicious!
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Vasant Sagram
If I could give this place less than a zero I would. Mothers day was the worst experience Ive ever had in a store. At this location one of the employees pulled a knife from the kitchen on a customer. There were people waiting in the store for hours literally. Most of them could not even get an answer on whether or not there orders were being made or not. I myself was there for 2 hours and didnt receive mine. I placed a orders a few days prior and got these problems. The one guy who the employee had pulled a knife for was waiting there for over 4 hours only to be told that they cancelled his order and refunded the money ( after telling him it would be ready in a few minutes). Absolutely disgusting! Im going to make my own fruit arrangements from now on or get it from 1800 flowers or something but edible arrangements will not be getting any of money ever again.
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P Jay
My order/delivery got to the person & place it was supposed to get too but the surprise was ruined. They call me to confirm a particular detail in my order, fine. At about 3pm in the afternoon I give them a call to see if my order is in route or has been delivered, they tell me the driver tried once and couldnt get past security so they called the person receiving the gift and told them we are trying to deliver to you but we cant!?!?!?!.....SUPRISE RUINED!!! All they had to do was have security call the receiver which the person worked in administration in the building and they could have come down to receive. Left me kind of salty. The person was happy never the less. Just a really lackluster experience.
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Mania Babie
If I could put a 0 I would! I made an order for mothers day, not only did they NOT deliver anything for my mother on mothers day but they didnt even have the common courtesy to call me and tell me that they werent making it. Afterwards, they called me 2 days later asking if I still wanted the delivery!!!! Unbelievable. NEVER ORDER FROM THIS LOCATION BECAUSE THEY WILL LEAVE YOUR LOVED ONES WITHOUT THE GIFT YOU SENT THEM. The audacity to call me 2 days later and not even offer an apology. I was out of town and my mother didnt even get anything for mothers day. This was truly upsetting. Horrible service!
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NATASHA DINALLY
Absolutely THE WORST experience. The employees are nasty and very rude. The management here is extremely poor. I would give this place less than a 0. Do not take a chance on this place if you 1. want your order. 2. care about the person youre ordering for and 3. if you care anything about cleanliness and customer service. The employees here are gross and unprofessional. They serve borderline rotten fruit in their bouquets. BEWARE DO NOT ORDER FROM THIS PLACE! THEY WILL RUIN YOUR DAY!
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Samantha Roberts
White ghetto female workers made me discontinue ordering from this specific store. Disgusting people.
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Lyrch Johnson
The best place ever, delicious and the people were very nice