Category: | Baby Store |
Address: | 5181 Sunrise Hwy, Bohemia, NY 11716, USA |
Phone: | +1 631-218-9101 |
Site: | stores.toysrus.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Amy Kozer
Bought furniture from this location. The first armoire was suppose to be delivered before the baby. We got it 3 weeks later and had to pick it up ourselves because their delivery service was so unreliable. The armoire was shattered on the bottom. The replacement armoire had a screw going through the front of the drawer to keep it shut during delivery, The third armoire was delivered an hour after the four hour delivery window, in good condition but the delivery men walked through mud and stained my carpets, slammed the piece into my walls chipping them, and were so sweaty and dirty that when they brushed themselves against my walls dirt and grime covered my walls. Now I have to pay for repairs and painting of my walls and for carpet cleaning. Babies R Us is accepting no responsibility for the delivery company that they make their customers use, not to mention that they wasted 3 days that I will never get back. I am now a customer of Buy Buy Baby and Target.
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Adonis Balverdy
As a Brand new mommy I had a terrifying experience with a baby trend stroller allllll I will say is the exchange was so fast and easy with an amazing team of associates everything was fixed and my baby left in a brand new Car Seat and way more efficient safe travel system with a different brand. Thank you Nick and team for being so helpful and understanding. #1 in customer service so appreciated.
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Tanya Merete
Love this location everyone there is so helpful and nice. Great customer service. Topher is the nest in baby gear and lori is the best in the registry department. idalia and kylee helped me with the easy return process. i tried the lake grove location and they dont have any customer service at all. They were all rude
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Jeanne Casper
Id give them no stars if I could. Horrible employees, management is a joke. Ive always had a bad experience at this store. Take the drive and go to the Lake Grove location. Much better location.
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Stephen Elmendorf
Lots of options. They play some games with the prices and coupons. We had a 10% off for a registry completion, but it could not be combined with the sale prices.
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James Reilly
Rose was extremely friendly and helpful with newborn items. Some items are difficult to find. Registry lookup was an exercise in incompetence.
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Tom Kennedy
Great store. The staff at night is so helpful. The manager Patty helped me through an issue to get the right stuff i needed.
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Jim Liberto
Large, well-spaced aisles (great when shopping with a child in a stroller). Knowledgeable, friendly staff. Good selection.
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Joy Somma
I find it a little pricey for most of there things that babys will grow out within minutes. I only go on a on need basis.
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Thomas Gernon
Great selection but the massive speed bumps were not kind to my very pregnant wife
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Melissa DeMayo
I have never had a bad experience in this store! Customer service is great!
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Michael Smith
Great store with great selection. All of the workers are very friendly
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Michael Meehan
Never bought anything, but staff were so friendly its amazing!
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Matt MPK
Terrible service terrible rude unprofessional staff. 0 stars
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Ke Hu
More stuff than the lake grove one.
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Michael Mastermaker
Very clean, bright store
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BK HVAC
Big store great stock!
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Scott Porter
A little over priced.