JCPenney

Category:	Department Store
Address:	1701 Sunrise Hwy, Bay Shore, NY 11706, USA
Phone:	+1 631-666-3000
Site:	stores.jcpenney.com
Rating:	3.6
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM

Location

Photos 100

Reviews 23

Kathleen Zekaj

Ordered clothes on line to be delivered to my home. Paid extra $10 for priority shipping but for some reason one item was being shipped to south shore mall for me to pick up there! I immediately called to have it switched to being delivered to my house with rest of items I ordered! I was told they could NOT revise any orders made on line! That I would have to call the South shore mall to see if they would be willing to ship it to my house or it would be put back on the shelf and reimbursed to my account!!! I told them this makes no sense! I didnt choose to send it to the south shore mall! They insisted I did! I said why would I? I NEVER shop there and am sick! Why would I pay extra to ship all the items to my home but send one item far from my house? They insisted I chose it! I went on line again and tried ordering other items and some items went into my basket to be delivered to my house and some to different malls depending on availability of item! I did not choose anything! So obviously the south shore mall was the only place this item I ordered was available at! What a shame! If they dont help me and agree to ship it out to me I will be cutting up my JC Penney card and going back to shopping at Macys and Kohls! And Chicos! My favorite!

Linda Eckhardt

Best shopping experience in a very long time. I do not shop in person very often; I am an on-line shopper because my in person store experiences have not been very good up until now. I am not really a JC Penny shopper as I usually shop Kohls, but after today, that is going to change. I had the pleasure of being helped by Louise in the mens department of the Bay Shore, NY store. She restored my faith in humanity with her assistance and pleasant demeanor. Kudos to you for your excellent customer service. You won me over and my family and I will definitely be back! Thank you Louise.

Colleen Caravella

Very poor Customer Service. After spending $$$$$ and each person at the registers being very kind and having the Family and Friends Coupon on hand, the last girl that I made a purchase from was very rude!! Seeing all the bags I had, she still gave me a hard time for not having my coupon handy when she had one on her register!! After a discussion, she finally gave it to me!! I saw this girl earlier complaining about her day! I called to complain, and no one answered the phone!! Between the rude service, and no price checks, Im done with this Penneys!!

Najma IbnTalal

This is for the Sephora at this location .....Weirdly the makeup artists are 10 times more customer care friendly than the actual cashiers .. They deal with customers in every aspect and you would think theyre overwhelmed but its the cashiers!! And they arent even at the register ! When I go thereThe cashiers on September 4, 2016 who worked the last shift were very rude and nasty for no reason, plus if youre working at Sephora shouldnt the cashiers wear makeup? It was as if they were anti makeup

Milly Robertson

Great for clothing I would not recommend this for appliance purchases.. They seem to sell appliances in a one size fits all type of fit. I have a very specific size of fridge and i new what one i wanted, they kept trying to up sell me(to one that would not fit in my space !).. when i inquired why it turns out they do not have the one i need in stock and i would have to wait two to three weeks for the one i wanted. not great when your fridge breaks

Anthony Fizz

If I could give this place 0 stars I would. Its so unorganized, I cant even properly explain it. Imagine EVERY article of clothing being on the wrong hanger. Imagine mismatched 3-piece suits sprawled out all over the store. Its a mess. And the kicker is the employees. Its as if theyre all hiding. I left feeling really frazzled. What a dump.

Suzy Loretta

This place suck the manger dont do anything this girl name Layla in shoes was not doing nothing and I needed help she should get fired she was on her phone the whole time they had better Costumer arrive in shoes when it was seaonal they fired the wrong people

DeAvion Thomas-Rivera

I work here, lol, and I actually love the atmosphere and its such a homely place. I shop here a lot now, and if you need a price check, you just ask one of the cashiers (:.

Jorge Grotewold

Dont like the comercial way they have to sell more and make u buy more than what you need, buy one and pay half of the other, give me a real discount for what I want.

Chris Desmond

I come here for Christmas card portraits, theyre very nice, they will try to sell packages, its their job, so dont be ride to them.

Karenjoan Esposito

Jcpenneys was nice except when paying. The cashier sent me around the store to pay somewhere else, the line was ridiculous!!!!!

11Janis Lent

I had a $10 off 25 coupon and my sale was $24 85 would not let me use it . Very poor business !

Mikey Mendoza

The worst salon ever. I do not recommend you to go to the salon they will ruin your hair!

Rafaela Vazquez

The sales associate were quick and helpful and they were very polite. Areas neat

Heather Kramer

Great quality clothing with awsome styles. Customer service is awsome as well.