Category: | Home Improvement Store |
Address: | 4181 Veterans Memorial Dr, Batavia, NY 14020, USA |
Phone: | +1 585-813-0144 |
Site: | homedepot.com |
Rating: | 4.2 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
JE
jeff scroger
I came in to buy a $200 pallet of mulch this afternoon and was denied the veterans discount on the basis of my military ID being expired. I apologize, Home Depot, that my service in Iraq during OEF is not sufficient for your appreciation. After I finish waiting for the next 45 minutes for your fork lift operator to get off of lunch and decide to come load me up, I will be sure to utilize your stores and deal with your incredibly awful and disrespectful customer service as infrequently as possible. .....update.....the fork lift driver finally came out, but the cashier sold me more mulch than they had. Nice job Home Depot....now we wait for a manager so they can mark down a different mulch that I will have to blend in with the original that I already laid 60 bags of. I apparently have nothing but time for these guys to waste.
JA
James Murray
I was there to start selecting materials for a large commercial job along with my marketing director who was recording the process when 4 employees came up to us and demanded we stop recording immediately before we are removed. I place the majority of my orders through home depot. the one I was there for that day would have totaled up to a 30 thousand dollar order. needless to say I will not be using that sto re again
JE
Jeffery Houseknecht
Needed a part that was kind of hard to describe over the phone,I was in Rochester and stores were closing nobody really understood what I was looking for. I called the Batavia store and talked to Bill from electrical dedt. He knew exactly what I needed ,went and looked said they had 6 in stock. He held what I needed for me to drive from rochester to pick it up. Made an exhausting day much better
NI
Nick Lugo
The people are rude and very unhelpful. If you dont like working in a job that is customer related then dont work there. This experience is with almost all the the employees I came into contact with at this store! Including the customer service deck ,
KU
Kurt Mccowan
The only store in the Rochester aria that Wont give a Vets Discount,. Had over 300.00 worth of merchendice. Left it sitting at counter and walked out. Yes Lowes in Brockport is vet frendley. As well as outher H D Stores.
TI
Tigerfire1962
By far the best Home Depot in Western NY.. They put Henrietta to shame! Very friendly and helpful. I had given up on Home Depot until I visited this one. Keep up the good work!
MI
miranda lina
I received wonderful assistance from Dan Rosario at the Home Depot in Batavia NY He went above and beyond to make sure that he was getting me the best product for my money.
ST
Steve Bisson
Had what I was looking for. But I had a problem looking for someone to help me in the electrical department. Hard to find someone to ask for help.
SU
Suzie Carlson
Usually not too busy, & if you look like you are searching for something, staff will immediately ask if you need help finding something!
MA
Mark Tucker
Waited for 15 minutes for help after walking to the front desk and returning to the aisle. Nobody ever showed up.
DA
Dave Pencola
Shop here frequently and am pleased with the service I have received every time. Thanks.
LY
Lynn Adams
Not good, seems that Home Depot doesnt honor only current Veterans. Not pass veterans
JU
Junior C
Bought wood to build a desk. Cost me $27 and works just as good a a $100 desk would
TO
Tom Marsteller
Poor disconnect between online services and Batavia NY store. Disappointed.
NE
Neal Harder
Always very helpful at the commercial desk, thanks Henry and AL
DA
Dave Weston
Better than some others. Very convenient off the thruway
TH
Thomas Kirby
Some help provided but lacking in carpet area.
FR
fresh 300
Good, lady in hardware was very helpful..
PA
Pamela Knittle
Had what we needed and was easy to find.
XC
xcorbearx
Good service and prices.
JA
Jake Cratsenberg
Always helpful workers.
DA
david johnson
Vets discount sometimes
RA
Ray Grassman
Wonderful
SR
sripathy paramalingam
Good