Category: | Gun Shop |
Address: | 1550 N Solano Dr, Las Cruces, NM 88001, USA |
Phone: | +1 575-915-1590 |
Site: | recoilshootingsports.com |
Rating: | 4 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–2PM Closed |
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Nancy Lynch
Placed an online order from central Texas and was told it would take 2 weeks to complete. Contacted them after 4 weeks and was told that the order takes longer because its custom, but miraculously it had just shipped that day. What a coincidence. The holster I ordered arrived and fit my pistol so tightly, I had to tug, pull and pry for nearly 30 minutes to get it back out. My pistol was left with scratches all down the side. Upon contacting Recoil again, I was told to box it up and ship it back for a refund. Not even an apology for scratching my firearm with their crappy product. Just over two weeks after mailing it back, I have to contact them AGAIN to find out what is happening with my refund. I heard back from Ruben today that they will process my refund after they have "inspected the return for defects in either materials or craftsmanship" and that will be another 3-4 weeks. Considering that I have had to dog them every step of the way, I must conclude that they are hoping after another month goes by, I will have forgotten about the refund and they wont have to issue it. By far the worst customer service I have ever experienced! Way to run..or should that be ruin...a business Recoil!.
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Justin Graves
Love everything about this place best gear, advice and just really nice outgoing group of guys!!! Will stand behind their work and willing to go through extra mile anyone. Thanks guys will be seeing u again soon!!
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FISHSTICKTACO Himself
What a GREAT business! Outstanding customer service, excellent prices and incredible customs for your firearms or WHATEVER!
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Rudy Munoz
Great people to talk to and great prices and services! Very welcoming guys!